Job Description

Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of VCS on Solaris/Linux Administration/CS .
In this role, you will:
:
Primary responsibility of this role is to provide 24x7 production support to Linux/VCS.
Ideal candidate should have expert level knowledge of Linux technology and he should be capable enough to handle complex issues independently and provide resolutions within agreed SLA's, also ensure customer delight, and always adhere to HSBC policies and procedures.
Candidate having creative thinking and willing to bring innovations and passionate about working on challenging initiatives will be given preference.
Principal responsibilities

• The job holder is responsible for technical delivery of 24x7 production support to Linux/VCS and work as a Subject Matter Expert for the production support team.
• Perform Root Cause Analysis and provide permanent fixes.
• Investigate and provide solutions to database performance related issues.
• Lead Unix team in crisis calls, participate in MIR and PIR calls, also mentor team members.
• Experience and expertise in maintaining complex High Availability & Replication setups.
• Provide consultancy for complex setups and Disaster Recovery
• Identify automation and Self-Healing opportunities and develop automation to reduce manual efforts and standardize processes.

Required Skill

• Proactively Support & Maintain Critical Linux infrastructure.
• Successful candidate should be a technically experienced self-starter capable of communicating at all levels of the Bank.
• Run to resolution with Issues via Incidents or Changes for Global Payments Solutions
• Incidents may be 1st 2nd or 3rd Level problems.
• Should be able to present a solution and implement or explain the problem to both technical and non-technical parties.
• Should be able to lead crisis calls and work on finding the Root Cause Analysis and should be able to test & implement remedial actions.
• Engineering of Linux systems administration-related solutions for global Payment services.
• Maintain best practices while managing systems and delivering services.
• Proactively monitoring system performance and capacity planning using the platform and strategic tools in the Bank
• Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware.
• Create and modify scripts or applications to perform infrastructure tasks on live and in build servers.
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment.
• Collaborate with other teams and team members to develop automations, self-service solution, strategies, and deployment processes.
• Linux Support Engineers are required to work in UK business Hrs. There may also be a requirement for on-call support and out of office hours.
• 12+ years' experience of Linux Administration is expected.
• In depth knowledge of Linux: RedHat, Veritas cluster and Veritas Volume manager and automation tools like Puppet, Ansible.
• Familiarity with Agile methodologies and ITIL considered a distinct advantage.
• Familiarity with VMWare and in-depth SAN management and technologies
• Experience of DevOps, Full-Stack Engineering, Docker, or Kubernetes an advantage.
• Experience of Shell necessary; Python and Ansible scripting an advantage.
• Additional Linux certifications (RHCT, RHCE) will be considered an advantage.

Additional Skill

• Knowledge on Oracle DBA
• Knowledge of MongoDB / Db2 LUW technology
• knowledge of automation tool like Ansible / Puppet / Tanium
• Knowledge about Agile practices and DevOps tools.

Soft skills / Behavioral Qualities:

• Efficiently manage all tasks
• Taking ownership of tasks assigned tasks.
• Proactive approach in taking tasks.
• Active listening skills
• Clear, Precise, and Timely communication with Customer/Team Members/Management

Ready to work in 365 days / 24 x 7 environment as per Business/Project requirements.
You'll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by - HSBC Software Development India

Skills Required