Job Description

Years of Experience
2 - 5 years
Workplace Type
On-site
Seniority Type
Associate
Industry
industrial automation
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Skills
SalesFostering RelationshipsCustomer TrainingField TrialsLead MarketingContact With Customers
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Rashi Modi
Talent Advocate at WhiteCrow
Description
About our client
Our client is a world-leading thermal energy management and niche pumping group.
Every day, our client works to help their customers tackle their toughest manufacturing challenges. They transform production processes with components and entire systems that are responsive and predictive, providing technology used in the biotechnology, pharmaceutical, industrial, automotive, mining, food and beverage, OEM, and medical device sectors. With a presence in over 60 countries, our client offer comprehensive customer support globally.
Job description
Responsibilities:

• Maintain contact with customers and ensure company products are specified.
• Achieve or exceed sales targets.
• Identify design consultants and engineering contractors involved in projects with close and regular contact making us their preferred pump choice.
• Identify upcoming projects and that the company specification is used.
• Keep Southeast Asia teams updated on projects by discussion and to maintain and progress projects.
• Arrange and run customer training and presentations, which can be on-site and/or office based
• Feed back potential product improvements and complaints, where new applications offer greater potential but existing specifications exclude or lessen our suitability.
• Increasing our market share by replacing other pump types as well as other manufacturers peristaltic pumps.
• Keep the Sales Manager updated with competitor activity encountered in the market place.
• Identify, organise and progress field trials.
• Identify and lead marketing activities maintaining our brand and find new opportunities.
• Keep CRM up to date with all customer activities.
• Conduct all activities in accordance with the Quality Management System
• To regularly attend selected exhibitions and provide necessary market reports/ trends

• Able to lead, communicate and foster relationships with customers and colleagues
• Fault finding and problem solving skills
• Prioritizing workload
• Working in a largely unsupervised manner
• Working within procedural guidelines in a methodical manner
• Formal relevant engineering qualifications or strong business background
• Process Engineer in Biopharmaceutical/Pharmaceutical company; and/or educational background of Medicine, Pharmacy, Biomedical or any related Bio related courses will be an added advantage
• Experience in Fluid Handling industry (Pumps)
• Proficient in both English writing and reading competencies