Job Description

Job Title: Learning Success Advisor

Job Title: Learning Success Advisor Industry:

Educational - Professional Trainings

Location:

Remote-based, working from our offices in India (Chennai) with the ASEAN HQ in Kuala Lumpur, Malaysia

Position Summary:

We are seeking a dedicated

Learning Success Advisor

to manage two crucial areas: providing personalised guidance to individual learners seeking professional upskilling (60%) and securing corporate training clients through business development (40%). This role, focused on the ASEAN market, requires an individual with strong communication, business development skills, and experience in customer engagement.

Work Hours & Compensation:

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Work Hours:

9 am to 6 pm IST

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Weekly Hours:

45 hours, Hybrid mode (with 3 days of work-from-home after probation)

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Job Location:

Chennai, India -

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Probation Period:

3 months, after which the role becomes permanent with standard employee benefits, including work-from-home flexibility.

Key Responsibilities:

Program Consultant (60%):

? Counsel and guide individuals seeking career transitions or upskilling, matching them with relevant training programs in Analytics and IT.

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Enrollment and Payment Management:

Support and manage the end-to-end enrollment and payment processes, ensuring accuracy and timely handling.

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Client Outreach:

Initiate outbound calls to potential and existing clients to promote training programs.

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Collaboration for Outreach Improvement:

Work closely with sales and marketing teams to enhance outreach strategies and improve training program promotions.

? Build and maintain relationships with prospective and existing customers, managing enrolments and coordinating training schedules.

? Maintain records in CRM systems to track customer interactions and follow-ups.

Corporate Training Executive (40%):

? Source corporate clients through business development activities such as cold calls, digital marketing channels, and networking.

? Source corporate clients by initiating cold calls and employing a strategic approach on LinkedIn and other relevant platforms to identify and engage potential leads.

? Work closely with the digital marketing team to design campaigns targeting HR departments, L&D coordinators, and training managers in corporate sectors.

? Leverage industry-specific schemes such as HRDC and MDEC to promote corporate training programs

? Build strong relationships with decision-makers in various industries to pitch customized corporate training solutions.

? Coordinate with internal teams to ensure successful corporate training delivery.

Skills & Qualifications:

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Experience:

Minimum 3 years in business development, sales, or customer engagement roles, preferably in an educational or training services setting.

? Prior experience in business development and sales is essential.

? Strong communication, negotiation, and interpersonal skills.

? Client-focused with the ability to manage both B2C and B2B relationships.

? Self-driven, goal-oriented, and capable of working independently and collaboratively within a team.

Application Process:

Interested candidates are invited to submit their CV, along with any relevant certifications and references, to [hr@360digitmg.com]. Only shortlisted candidates will be contacted for an interview.

Job Type: Full-time

Pay: ?500,000.00 - ?650,000.00 per year

Benefits:

Cell phone reimbursement Health insurance Provident Fund Work from home
Work Location: In person