Job Description

Job category
HR
Experience level
Entry
Relocation available
This role is eligible for relocation within country
Job type
Professionals
Travel required
Negligible travel should be expected with this role
Job code
RQ105556



At bp, we're reimagining energy for people and our planet. We have a bold ambition to be a Net Zero company by 2050 or sooner, and help the world get to Net Zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that's what our new global business services (GBS) center in Pune, India is here to do - put digital at the heart of our business and accelerate the transformation of bp's business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS center will drive ground breaking digital solutions and agile ways of working.
Learning Services (LS) is part of People & Culture (PC&C), sitting within O&A reporting into the Regional Service Owner (RSO), who supported by the Global Experience Owner (GEO) and Global Solutions Owner (GSO) strive to provide a positive colleague experience.
Working together with our global learning teams, Learning Services is responsible for learning implementation, the 'silent' end-to-end delivery of training internally and providing support and record maintenance for external training. Day to day activity is managed through our systems; Salesforce and Cornerstone on Demand (CSoD).
The Learning Enablement Analyst position is responsible for the end-to-end management of logistical and delivery activity in line with the Learning Value Chain (LVC); ensuring that all tasks associated with the smooth running with the set-up, planning, training session and record maintenance, are performed to a high standard and within the agreed timeframe. This role reports directly to the Learning Services Lead.
Key Accountabilities and challenges:
Responsible for the provisioning of the goods and services required in support of the rollout of training sessions. Identify and bring up risks and issues, providing potential solutions to mitigate.
Scheduling Trainers and Faculty in support of training sessions; liaising with multiple individual faculty and faculty vendors to this end.
Select and confirm appropriate training venues against a defined list of criteria. Exercise judgement when balancing advantageous 'met requirements, including budget, when confirming choice.
Timely ordering of training materials, arrangement of special training requirements, including among others the management of virtual or physical materials, the ordering of various IT services or catering and ensuring the availability of required tools (e.g. scrap cars, diesel oil etc.).
Administer sessions, finishing the session related tasks outlined in workflow tool (Salesforce), ensure that training records on bp's learning management system (Cornerstone) are updated accurately and within agreed timeframes.
Responsible for recording the costs (estimated and actual) for all goods and services contracted against a session - following up for invoicing within agreed timescales.
Responsible for maintaining the absolute accuracy of the information given on Salesforce and Cornerstone.
Ensure session schedule changes are reflected accurately and promptly in Salesforce and communicated to our vendors, learners and faculty.
Ensure clear and accurate communication with all learning agencies via Salesforce, within agreed timescales i.e., provide full customer service to learners, stakeholders, vendors, and colleagues through strong case management practices.
Engage with the wider team, suggesting better ways of working, demonstrating a commitment to continuous improvement and aid in updating global documentation.
Champion and support Learning Services and P&C Services + Solutions initiatives, knowing the latest with P&C communications.
Support the preparations for the annual ISO 9000 accreditation by reviewing and updating the process of documentation and actively participating in the audit itself.
Essential Education & Experience:
Graduate degree or equivalent experience
Understanding of the learning life cycle model
Minimum of 3 years of experience in learning services or HR shared services
LMS/ CSOD
We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
SHIFT TIMINGS - 6:30PM - 3:30AM
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Rewards and benefits
With ongoing learning and development, your reward goes far beyond the financial.


India
Global
Australia
Hungary
India
Malaysia
UK
Financial wellbeing
Community & growth
Work-life balance
Health & wellness
Family matters
Office experience

Elevate your career while being rewarded.

Pay



bp offers competitive pay in line with industry standards, making us an employer of choice.



Discretionary bonus



We offer discretionary bonuses to reward strong company, business unit and individual performance, and to recognize long service and commitment to the organization.



Travel



bp provides travel-related benefits like company cars for some roles, designed to ease your commute. We also provide transport to and from the office in some locations, including for nightshift workers.



Retirement, savings & insurance



There are a range of discretionary retirement, savings and insurance benefits available to help provide you and your family with financial security.

Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.

Work, learn and grow alongside people who are among some of the very best at what they do.

Learning & development



bp is a learning organization. Whether you're looking to reskill, upskill or build the skills you already have, we can help you with the support and resources you need.



Business Resource Groups (BRGs)



Our BRGs - including Pride and Women's International Network - are our global communities where we embrace different ideas and perspectives freely.



Empowering women



Our inclusive hiring policy ensures we follow a gender-neutral approach to talent acquisition. We are dedicated to equipping women to achieve their full potential, and offer BRGs as well as awareness and development programmes on topics of interest.

Unlock a unique development experience with 'grow@bp', a comprehensive online platform offering accessible development opportunities for every bp employee at their fingertips 24/7.

At bp we aim for everyone to enjoy life beyond work and achieve a healthy work-life balance.

Hybrid & flexible working



We understand the importance of balancing work and personal obligations and offer a hybrid model of work for certain roles and consider flexible working arrangements.



Paid leave



Along with annual leave in addition to public holidays, we provide bp employees with comprehensive sick leave and compassionate leave coverage.

For certain roles, bp's hybrid working approach gives employees the opportunity to work flexibily.

We strive to create an environment where people feel safe and cared for.

Keeping well



At bp, we believe a happy and healthy workforce is in everyone's best interests. We offer comprehensive healthcare benefits - such as private medical insurance, access to online doctors, including 24/7 doctor on-call and emergency services, and annual health check-ups for you and your family.



Mental health



At bp, we focus on employee wellbeing, and provide 24/7 support tools such as an employee assistance programme, our wellbeing challenge app 'Thrive', and offer regular training to help you navigate the ups and downs of life.

We champion employee wellbeing and offer free access to the Headspace meditation app, ensuring you have the resources to thrive.

Grow your family, safe in the knowledge you have support at work.

Child and elder care



At bp, we want to help you manage your work and family commitments with on-site facilities, including creches at some sites, as well as medical insurance for parents of employees.



Family-forward leave policies



We offer maternity, paternity and adopter leave at bp to help you bond as a family and adjust to your new role.

Our extended childcare leave options including four weeks paternity leave, show our commitment to supporting family care.

Bring your whole self to work in our safe, inclusive and energizing work environment.

Office space



We ensure a comfortable work environment for all. Our workspaces are designed for inclusive accessibility, to promote mobility and access for all.



Food



At bp, you will find subsidized nutritious food options to help you stay energized throughout the day.



Equipment



At bp, we support you with the right furniture and equipment and offer you an ergonomically safe and comfortable environment to perform at your best.



Relax, recharge & have fun



Our offices provide more than just a place to work. We offer spaces to recharge and organize informal fun events to connect with colleagues.

We offer multi-faith, wellbeing and shower rooms as well as game zones, across many bp sites.

Disclaimer





This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers' discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.