Job Description

The person shall have the designation of

"Learning Experience Specialist"

and shall discharge the duties, which will be in the scope of his/her work.

The person shall be in full time employment of the Company. The normal daily working hours shall be 9 am to 5 pm. However, to accommodate business needs the said hours need to be flexible on a need basis. The hours are flexible to the extent the deliverables agreed are met.

The job responsibilities shall broadly include:

Pre Training Session

Act as the first point of contact for all clients and trainers Connect with the trainers to check availability of training dates Scheduling trainer meeting with client (either on Zoom or Ms teams) Sending coordination mails to trainer and client after finalization of dates Updating the Training Sheet with all the relevant information Coordinating with team for hotel / flight arrangements for trainer Sending the feedback link to the trainers Managing data for each session

During the Session

You are the "Eyes in the Room" to scroll through the cameras and observe participants and their level of engagement. Ensure all necessary links and emails are sent out Assists with classroom and materials setup Provide support to anyone having technical issues Be very comfortable with the training platforms (Zoom, Ms teams) Handling logistics for the training sessions

Post Training

Generate all reports (both internal and external) Review the feedback forms and put into the desired format Provide necessary feedback to trainers Creating detailed scorecards and comprehensive reports for the sessions Send reports and feedback analysis to client Send the necessary post session documentation to the right team (materials, certificates, etc) Update attendance sheets, photos and feedback Work with our external vendors and partners to provide all the necessary documents, materials Develop insights from each program as feed forward to the BD and training teams.

Qualification and Skills

Knowledge of how a training program needs to be conducted virtually or in person Data management and reporting MS Excel and MS PowerPoint intermediate proficiency needed Strong interpersonal and communication skills Ability to collaborate effectively with diverse teams & clients Proven track record in producing training programs, delivering a high learner experience Growth-minded individual who is self-driven A Bachelor's degree is a must!
Job Types: Full-time, Permanent

Pay: ?50,000.00 - ?85,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Morning shift
Work Location: In person