Job Description

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India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.
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Position Title

Learning Experience Designer

Function/Group

Global Shared Services (GSS) /HRSS/LMS & Learning Services

Location

Mumbai/Powai/Ventura

Shift Timing

1:30 to 10:30 pm IST

Role Reports to

Learning Technology Support Lead

Remote/Hybrid/in-Office

Hybrid

ABOUT GENERAL MILLS

We make food the world loves: 100 brands. In 100 countries. Across six continents.

With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Haagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.


How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate


us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com



General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.


With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in


We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

JOB OVERVIEW

Function Overview

Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including Employee Services, Business Services, Global Workforce Solutions, and Global Data Governance Services.



For more details about General Mills please visit this Link

Purpose of the role

The Learning Experience Designer refines Architect blueprints into detailed, developer-ready designs and ensures solutions are instructionally sound, consistent, and learner-friendly. This role bridges Architects and Content Developers: working with SMEs to simplify complex content, creating detailed storyboards and prototypes, and providing high-quality inputs for development. The Designer also performs QA on deliverables and contributes to reusable templates, playbooks, and guidance that raise design maturity across the enterprise.

KEY ACCOUNTABILITIES

Translate Architect blueprints into detailed instructional designs, including storyboards, prototypes, and instructional flows that are ready for development. Partner with SMEs and stakeholders to simplify complex content and ensure learning objectives and assessments are clear and measurable. Apply enterprise frameworks, templates, and accessibility standards to ensure solutions are scalable, consistent, and learner-friendly. Perform QA of Architect, Developer, and vendor deliverables to ensure compliance with design standards and learning principles. Support overflow or unassigned design requests (e.g., SharePoint layouts, visual/graphic learning assets, interactive PDFs). Own micro-UX elements of learning design: layout, readability, accessibility, page/module flow, and usability inside learning solutions. Provide input to the Learning Solutions Consultant on systemic issues, recurring design gaps, or needed refinements to frameworks and standards.

MINIMUM QUALIFICATIONS

Education - Full time graduation from an accredited university (Mandatory- Note: This is the minimum education criteria which cannot be altered) 5-7 years of experience in instructional design or learning experience design. Very strong communication skills with ability to simplify complex topics into usable learner journeys. Experience and high competence in working with and communicating with SMEs and stakeholders to clarify objectives, simplify content, and manage design timelines/updates. Proven ability to create detailed learning designs (storyboards, prototypes, flow diagrams) for diverse modalities (eLearning, blended, instructor-led, digital). Strong knowledge of instructional design frameworks, learning theory, and adult learning principles. Experience applying accessibility and inclusion standards in learning design. Proficiency with common design tools (e.g., PowerPoint, Adobe Suite, Articulate Rise/Storyline for prototyping). Detail orientation and ability to quality check designs against standards.

PREFERRED QUALIFICATIONS

Experience designing for enterprise-scale audiences across geographies and functions. Familiarity with learning platforms (LMS, LXP, portals) and how design decisions influence learner navigation. Exposure to UX design principles, including usability and information architecture. Experience designing digital experiences (e.g., SharePoint layouts, wireframes, portals) a plus, but not required. Graphic or visual design background (e.g., page layout, infographics, visual storytelling). * Prior experience in Shared Services, Learning Operations, or working with distributed global teams.