Job Description

About Onit

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We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
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We're a team of innovators using

AI at the core

to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
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If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you.
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Position Summary

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Are you passionate about creating engaging, high-impact learning content that helps customers and partners succeed? At Onit, we're building a modern, AI-forward customer and partner education team to empower organizations to adopt our legal technology solutions with confidence. As a

Learning Experience Designer

, you will design and deliver compelling digital learning assets--videos, infographics, assessments, and more--that drive product adoption and customer success.

Key Responsibilities

Design, script, and produce short-form and long-form

video tutorials

for customers and partners. Edit, update, and audit existing courses to ensure accuracy, clarity, and consistency. Create

infographics, one-pagers, and quick reference guides

that simplify complex product concepts. Develop

knowledge checks and assessments

to measure learning effectiveness. Collaborate with product managers, subject matter experts, and customer success teams to ensure technical accuracy and learner relevance. Translate complex SaaS product functionality into

clear, concise, and engaging learning content

. Ensure all content reflects Onit's brand tone, voice, and accessibility standards. Leverage AI-driven tools to accelerate content development and innovate new learning formats. Continuously improve content based on learner feedback, performance data, and usage analytics.

Required Skills

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4+ years

of experience designing and developing learning content for customers and/or partners of SaaS companies. Familiarity with SaaS product lifecycles, customer onboarding, and adoption best practices. Demonstrated ability to create engaging

video-based learning content

using tools such as

Camtasia, Articulate 360, or similar platforms

. Strong skills in

graphic design and visual communication

using tools such as Canva, Figma, or Beautiful.ai. Experience creating

assessments, quizzes, and interactive elements

within LMS platforms (e.g., Skilljar or similar). Excellent writing and editing skills with the ability to make complex topics simple and clear. Strong project management and collaboration skills; ability to work with distributed teams across time zones. Exposure to AI-enhanced content tools (e.g., Synthesia, ChatGPT, Clueso) preferred. Knowledge of accessibility and inclusive design (WCAG standards). Instructional design or learning experience design certification is a plus. Knowledge of the

legal technology industry

is a plus.



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