Job Description

Key Responsibilities:

• Training Logistics Coordination:

• Schedule classroom training sessions, book venues, and arrange necessary equipment and materials.
• Coordinate with trainers, facilitators, and participants regarding session details, invitations, and reminders.
• Ensure training rooms are set up with required AV, seating, and supplies.
• Administrative Support:

• Maintain accurate records of training attendance, feedback, and completion.
• Prepare and distribute training materials, handouts, and certificates.
• Track and manage training calendars, registrations, and waiting lists.
• Data Management & Reporting:

• Update and manage training databases and Learning Management Systems (LMS).
• Generate regular reports on training participation, feedback, and outcomes.
• Assist in compliance tracking and documentation for mandatory training programs.
• Stakeholder Communication:

• Serve as a point of contact for training-related queries from employees and trainers.
• Communicate any changes, cancellations, or updates promptly and professionally.
• Continuous Improvement:

• Collect and compile participant feedback for process improvement.
• Support the L&D team in evaluating and enhancing classroom training delivery.

• Bachelor's degree in Human Resources, Business Administration, or related field (preferred).
• 4+ years of experience in an administrative, HR, or L&D support role.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficiency with MS Office (Word, Excel, PowerPoint) and familiarity with LMS or HRIS systems.
• Detail-oriented, proactive, and able to manage multiple priorities.
• Experience coordinating classroom or instructor-led training is highly desirable