Job Description

Join us as a Learning & Development Facilitator

This role offers an exciting opportunity for an experienced facilitator to deliver learning and development content via face to face, on air, webinar and virtual training You'll apply technical expertise and knowledge of systems, processes and regulations to the delivery of workshops to increase the capability of our people Hone your learning and development capabilities and advance your career in this varied and challenging role, which will bring you the satisfaction of enabling others to succeed We're offering this role at vice president level

What you'll do

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Using a variety of techniques, you'll test the learners' understanding throughout the sessions, reinforcing key points and adapting the style to make sure they are increasing people's capabilities. You'll succeed by adopting an engaging and professional delivery style, using different communicating skills as appropriate for the learners and delivery method.


On top of this, you'll be:

Facilitating leadership and management development training and associated coaching in line with the curriculum to people across all functions and franchises in a customer focused way Acting as a role model, reinforcing our leadership standards, tools and principles Maintaining knowledge of the franchises and functions, keeping close to our customers and the people who support our customers Ensuring up-to-date and relevant knowledge of business priorities, processes, products and services to make sure that learning is commercially aligned to business strategy Providing continuous improvement feedback to teams regarding the maintenance of our material to make sure it remains up-to-date and aligned to business strategy

The skills you'll need

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We'll look to you to have experience of facilitating and delivering outstanding learning and development to a wide range of audiences in a financial organisation, as well as experience of the banking industry, and regulatory and commercial environment.


A flexible approach to your work will be crucial, as will the ability to amend the delivery style to the audience needs to make sure maximum learning takes place.


You'll also bring:

Knowledge and application of learning and development theories, models and practices Experience of influencing diverse audiences Technical and professional learning and development knowledge Knowledge of relevant legal policies, regulations and risk management * In-depth knowledge of learning content, with the ability to deliver in a confident and professional manner