Job Description

Additional Information

Job Number

25186705

Job Category

Human Resources

Location

Fairfield by Marriott Dehradun, Mauza Malasi, Dehradun, Uttarakhand, India, 248001

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Position Summary

The Training Executive supports the Learning & Development function by coordinating, delivering, and evaluating training programs that enhance employee skills, service standards, and overall hotel performance. This role ensures all colleagues receive the necessary development to uphold the brand's quality and guest service expectations.

Key Responsibilities

1. Training Coordination & Administration

Assist in creating the hotel's annual training calendar.


Schedule and coordinate internal and external training sessions.


Maintain updated training records, attendance logs, and personnel development files.


Prepare training materials, venues, equipment, and logistics.

2. Training Delivery

Conduct orientation programs for new employees (induction, brand training, service culture training).


Facilitate soft-skills and operational training as assigned (grooming, communication, guest service, complaint handling, etc.).


Support department heads in delivering on-the-job training.

3. Performance & Development Support

Participate in identifying training needs through surveys, performance reviews, audits, and guest feedback.


Assist in implementing cross-training, upskilling, and succession-planning initiatives.


Coordinate with department trainers and ensure training standards are met.

4. Quality & Compliance

Ensure training programs comply with brand, local labor, and safety guidelines.


Support initiatives related to service quality, mystery audits, and brand standards.


Track training effectiveness through feedback, assessments, and KPI reports.

5. Employee Engagement

Support employee activities such as recognition programs, staff events, and talent development initiatives.


Promote a positive learning culture within the hotel.

Qualifications & Skills

Education

Bachelor's degree in Human Resources, Hospitality Management, or related field preferred.

Experience

1-3 years of experience in hospitality training, HR, or operations.


Experience in a hotel environment is strongly preferred.

Skills

Strong presentation and facilitation skills.


Excellent communication and interpersonal skills.


Good knowledge of MS Office (PowerPoint, Excel, Word).


Ability to multitask and coordinate multiple training programs.


Creative, organized, and detail-oriented.



At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee -- our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.