Job Description

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Learning Design TM
Experience

• At least 8 years of experience in learning design or a related field

• Noida or Hyderabad, India

• Creation and delivery of technical, professional, and management training programs for associates at different levels

• Organization and scheduling of resources for learning and performance requirements

• Assessment of the effectiveness of performance solutions and involvement in the design of evaluation tools

• Collaboration with subject matter experts to define learning objectives and produce training materials

• Tailoring content to meet learner needs and educational objectives

• Development of visual, audio, and interactive learning content using specified tools and applications

• Application of problem-solving skills and strategic thinking in task management and project execution

• Task management and meeting deadlines in a fast-paced, collaborative setting

• Design and development of learning solutions to address performance gaps for all levels of associates and management

• Leadership of learning and performance-related projects, such as customer service training initiatives and team effectiveness

• Strong technical and design abilities

• Proficiency in Articulate 360, Adobe, and other relevant tools

• Excellent problem-solving, time management, and communication skills

• Adaptability and collaboration in a fast-paced environment

• Attention to detail, feedback incorporation, ownership, and accountability