Job Description

Lead/ Senior process Analyst-Executive Assistant-5+ years -Pune/Bangalore/Mumbai
Join one of the world's leading GCC ! This role offers an opportunity to work in a global environment supporting cross-border business operations as an Executive Assistant. You'll be responsible for managing executive-level administrative tasks, reporting, and coordination activities with a focus on excellence, accuracy, and client satisfaction.If you are detail-oriented, confident in communication, and thrive in a structured, process-driven environment - this opportunity is for you.
Location: Pune (5 Days Working from Office)
Your Future Employer- A leading GCC renowned for its excellence in insurance operations, customer service, and people development. Work with a forward-thinking team that values innovation, growth, and continuous learning.
Responsibilities * Handle administrative and virtual assistant tasks including calendar bookings, travel & expense management, and report preparation.

• Prepare and maintain accurate MIS reports on a weekly and monthly basis.
• Manage client/vendor communications via calls and email with professionalism.
• Create, maintain, and update operational documentation and records.
• Prioritize and execute multiple tasks with speed, accuracy, and attention to detail.

Requirements * Graduate or Postgraduate (minimum 50% aggregate).

• 3-5 years of relevant experience as a Executive Assistant in an international BPO/KPO setup.
• Exceptional communication skills (verbal and written).
• Proficiency in MS Office, Word, and Excel.
• Flexibility to work in rotational shifts (US: 6 PM-2:45 AM / UK: 3 PM-11:45 PM).
• Strong organizational and problem-solving abilities.

What's in it for You

• Opportunity to work in a global, multicultural environment.
• Professional growth within one of the most respected names in the insurance industry.
• Employee-friendly policies with cab facilities (within 24 km radius).

Reach Us
If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at:stuti.bhandari@crescendogroup.in
Disclaimer
Crescendo Global specializes in senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Note
We receive a high volume of applications every day. If you do not hear back from us within a week, please assume that your profile has not been shortlisted. Your patience and understanding are highly appreciated.
Profile Keywords
Crescendo Global, Jobs in Pune, Jobs in Bangalore, Executive Assistant, Virtual Assistant, Calendar booking, Travel arrangement, MIS Reporting, Admin Support, Operations

Skills Required