Job Description

Lead/ Senior process Analyst-Executive Assistant- 5+ years - Mumbai/Pune/Bangalore
Join one of the world's leading GCC! This role offers an opportunity to work in a global environment supporting cross-border business operations as an Executive Assistant. You'll be responsible for managing executive-level administrative tasks, reporting, and coordination activities with a focus on excellence, accuracy, and client satisfaction. If you are detail-oriented, confident in communication, and thrive in a structured, process-driven environment - this opportunity is for you.
Location: Mumbai/Pune/Bangalore
Your Future Employer- A leading GCC renowned for its excellence in insurance operations, customer service, and people development. Work with a forward-thinking team that values innovation, growth, and continuous learning.
Responsibilities: * Handle administrative and Executive assistant tasks including calendar bookings, travel & expense management, and report preparation.

• Prepare and maintain accurate MIS reports on a weekly and monthly basis.
• Manage client/vendor communications via calls and email with professionalism.
• Create, maintain, and update operational documentation and records.
• Prioritize and execute multiple tasks with speed, accuracy, and attention to detail.

Requirements: * Graduate or Postgraduate (minimum 50% aggregate).

• Minimum 5 years of relevant experience as an Executive Assistant in an international BPO/KPO setup.
• Exceptional communication skills (verbal and written).
• Proficiency in MS Office, Word, and Excel.
• Flexibility to work in rotational shifts (US: 6 PM-2:45 AM / UK: 3 PM-11:45 PM).
• Strong organizational and problem-solving abilities.

What's in it for You: * Opportunity to work in a global, multicultural environment.

• Professional growth within one of the most respected names in the insurance industry.
• Employee-friendly policies with cab facilities (within 24 km radius).

Reach Us - If you think this role is aligned with your career, kindly write me an email along with your updated CV on [heena.makkar@crescendoglobal.in] for a confidential discussion on the role.
Disclaimer - Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Note: We receive many applications daily, so it becomes difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.
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Keywords - Crescendo Global, Jobs in Pune, Jobs in Bangalore, Executive Assistant, Calendar booking, Travel arrangement, MIS Reporting, Admin Support, Operations, Expense Management, EA, Jobs in Mumbai, Calendar Management

Skills Required