Job Description

Job Requirements

Job Scope:

To develop the business strategy, drive sales and identify new avenues of revenue generation for the E-commerce.

Process Contributions

Sales Planning: Business Plan Formulation

Develop the sales and marketing strategy and annual business plan in the E-commerce marketplace channel Negotiate & finalize annual contract and terms of trade with key accounts Plan and explore new avenues of growth Review and provide inputs of the sales performance against the plan on a regular basis. Review the annual maintenance contracts related to the partnership agreement and 1. approve alternations based on working inputs. Coordinate with the product and brand teams to identify products based on the strategy, culture and customer base of the partner organization.


Stakeholder Management

Maintain relationships with key accounts to identify opportunities for expansion and ensure overall pipeline & revenue growth within the channel Manage escalations related to promotion/ discount negotiations with the key accounts. Design, develop and approve partner schemes to boost targeted sales.


E-commerce Marketing

Develop and approve channel specific marketing initiatives and ensure compliance. Coordinate with marketing teams and co-create new avenues of marketing- basis what works.


E-commerce: Marketplace Operations

Provide guidance to the teams to create the promotion calendar for the marketplace e-commerce with coordination from the internal teams and manage escalations if any Manage and resolve conflicts among channels/ partners/ relevant stakeholders. Continuously evolve and improve the processes(internal and external) based on the needs of the customer, partner and business.


E-commerce: Regulation & Compliance

Monitor and ensure the changes in the regulatory law related to the ecommerce sales and ensure compliance of the govt regulations and partner policies. Ensure commercial compliance and periodically review controls & balances in the system.


People & Talent Management

Drive a culture of diversity, performance and transparency in the region and ensure the employees in the region are engaged. Mentor and develop team using a supportive and collaborative approach.

Work Experience

Behavioral Skills:

Customer Centricity Negotiation skills : advanced level Ambiguity tolerance Drive Results Interpersonal Effectiveness : high on emotional intelligence Influences for Impact Innately Curious Entrepreneurial Drive Nurtures Relationships Leads Diverse Teams


Knowledge:

E-commerce experience Business acumen Analytical ability * Digital marketing