Required Skills
Strong 5+ years of experience in Voice & Training
Excellent command of the English language, both spoken and written.
Strong knowledge of American or neutral accent (as applicable).
Minimum five years of experience in voice and accent training, preferably within a BPO or corporate environment.
Proven experience in training delivery, curriculum development, and feedback handling.
Exceptional presentation, facilitation, and coaching abilities.
Good interpersonal skills and ability to work effectively with diverse teams.
Ability to motivate, engage, and coach trainees at various skill levels.
Experience with Learning Management Systems (LMS), MS Office, and remote training platforms.
Flexibility to work in US shift timings and adapt to changing schedules.
Hands-on experience facilitating training sessions tailored to B2B operational workflows.
Hands-on experience training international customers, especially in developing soft skills and techniques for voice/accent neutralization.
What Would Be Nice to Have
Certification in Voice and Accent training.
Exposure to international voice processes.
Job Type: Full-time
Pay: ₹1,000,000.00 - ₹1,100,000.00 per year
Work Location: In person
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