Job Description

Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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'oFacilitate workshops to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer

• Configure and implement complex workforce management solutions
• Develop a high-level skill with UKG Pro WFM workforce management modules
• Deliver presentations and communicate effectively at all levels within the Customer and UKG Pro WFM organization
• Works closely with the Project Managers to complete tasks delegated by the Project Managers in support of project implementations, though will operate independently as necessary.
• Manage the customer relationship and change request projects as assigned
• Assist with Managed Services customer presentations, as needed
• Ability to expand knowledge of UKG Pro WFM' product line through self-study, attend classes and/or participating in Virtual Training.

'o A seasoned, experienced professional with a complete understanding and wide application of principle, theories, and concepts in the field.

• Applies a full understanding of area of specialization to resolve a wide range of issues in creative ways. General knowledge of other related disciplines, business unit function and cross group dependencies/relationships.
• Develops solutions to a variety of significantly complex problems where analysis of data requires evaluation of identifiable factors.
• Exercises authority and judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
• Has a broad knowledge of a variety of alternatives and their impact on the business unit.
• Initiates or maintains work schedule and priorities.
• Plans and organizes project assignments and maintains project schedules.
• Works under general direction regarding the direction and progress of projects and special assignments.
• Independently determines and develops approach to solutions.
• Interprets, executes and recommends modifications to company policies.
• Failure to obtain results or erroneous decisions or recommendations would typically result in serious program delays and considerable expenditure of resources.

Education/Experience:
'oBS/BS degree in Computer Science, Management Information Systems or related discipline (or related experience)

• Minimum of 5 years of relevant work experience
• Minimum of 3.5 years of experience implementing a UKG Pro WFM Workforce Management Solution
• Minimum of 3.5 years of integrations/APIs development
• Professional Dell Boomi Developer Certification, ITIL Certification, Project Management, may require additional product certifications

Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Skills Required