Job Description

JOB DESCRIPTION

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.


As a Lead Site Reliability Engineer at JPMorgan Chase within our Credit Risk Technology team which is aligned to Corporate Technology division, you will play a pivotal role in our team. You will demonstrate your strong knowledge across multiple technical domains and provide guidance on the technical and business issues that we face. You will lead resiliency design reviews, simplify complex problems for other engineers, act as a technical lead for medium to large-sized products, and mentor other engineers. This role provides an opportunity to influence and shape the future of our globally recognized firm.

Job responsibilities

Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team Leads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

Formal training or certification in software engineering concepts and 5+ years of applied experience. Demonstrate deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices, with the capability to implement these within an application or platform. Exhibit fluency in at least one programming language, such as Python, Java Spring Boot, or .Net. Have deep knowledge of software applications and technical processes, with emerging expertise in one or more technical disciplines. Show proficiency and experience in observability, including white and black box monitoring, SLO alerting, and telemetry collection using tools like Grafana, Dynatrace, Prometheus, Datadog, and Splunk. Be proficient in continuous integration and continuous delivery tools, such as Jenkins, GitLab, and Terraform. Have experience with container and container orchestration technologies, including ECS, Kubernetes, and Docker. Possess experience in troubleshooting common networking technologies and issues. Demonstrate the ability to identify and solve problems related to complex data structures and algorithms. Exhibit a drive to self-educate and evaluate new technology. Have the ability to teach new programming languages to team members and collaborate across different levels and stakeholder groups.

Preferred qualifications, capabilities, and skills

Experience in banking or financial domain

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.