Job Description

About Ferguson
Ferguson is the largest value-added distributor serving the specialized professional in the residential and non-residential North American construction market. We help make our customers' complex projects simple, successful and sustainable by providing expertise and a wide range of products and services from plumbing, HVAC, appliances, and lighting solutions to pipe, valves and fittings, water and wastewater solutions, and more. Headquartered in Newport News, Virginia, Ferguson has sales of $29.6 billion (fiscal year '24) and approximately 35,000 associates in nearly 1,800 locations.
ANSR is the market leader in enabling organizations to build, manage and scale global teams through Global Capability Centers (GCCs). ANSR's full-stack GCC platform, comprising end-to-end Al- enabled products and services, is trusted by the world's best companies to help them set up, manage, and run their high-impact technology centers. Since its inception, ANSR has established over 125 GCCs, aggregating to over 125k enterprise talent, with over $2B in investment and using over 12M sq ft of workspace.
Visit ansr.com for more information.

About Ferguson:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Duties and Responsibilities:

• Responsible for analyzing and troubleshooting sophisticated problems and providing solutions to overcome those problems using the latest in-house technologies.
• Developing integration architecture patterns, build strategic patterns and components for reusability by following SOLID principles.
• Provide leadership, direction, set goals, and ensure the team meets its objectives. This includes managing workloads, delegating tasks, and fostering a collaborative environment.
• Collaborate internally and across departments with peers to deliver products/solutions that align with Fergusons strategic vision.
• Responsible for all aspects of the software development lifecycle, including design, coding, Code review, integration testing, deployment, and documentation.
• End-to-end ownership of solutions, ensure accuracy and completeness of solution by having recurring checkpoints/audit loops with technical implementation teams.
• Provide technical leadership on sophisticated projects and as needed will be an escalation point on production outages.
• Responsible for design and code reviews. This includes approval of performance testing results.
• Review team practices to identify areas of improvement and gaps preventing the team from working at peak efficiency.
• Work with vendors to resolve 3rd-level support issues.

Qualifications and Requirements:

• A bachelors degree in a computer-related or Business-related field or relevant work experience is typically required to perform at expectation.
• At least 6+ years of professional IT experience, with at least 4 years of hands-on implementation experience leading high-stakes, complex IT projects.
• Expert-level experience developing JAVA services in an enterprise environment.
• 6+ years of Java development (JAVA 7+).
• 4+ years of Spring Boot.
• 4+ years of MongoDB/Relational DB.
• Expert with IntelliJ and/or Eclipse, Maven, GIT/GitHub & BitBucket.
• 5+ years developing OpenAPI spec for synchronous/asynchronous services that deliver responses in both JSON and XML via application gateway and service mesh as applicable.
• 5+ years of hands-on knowledge and experience in Azure Platform will be a plus - JMS (Azure Service Bus, Azure Event Grid), AKS, Azure Functions, Blob Storage, etc.
• 5+ years working with APM and log aggregation frameworks (As an example but not limited to the following: DataDog, AppDynamics, Azure Log Analytics).
• 4+ years of detailed understanding of CI/CD pipelines using Jenkins and GitHub Actions.
• Working knowledge of Linux and bash scripting.
• Must be self-motivated, creative, and efficient in identifying issues with strong analytical and problem-solving skills with a high attention to detail.
• Proactive communication is essential for this role.
• Solid understanding of IT infrastructure components (hardware, software, network, operating systems, storage) and Cloud Platform components (SaaS, PaaS, and IaaS).
• Expert knowledge of IT disciplines, e.g., application architecture, software applications and interfaces, production operations, quality assurance, systems management, etc.
• Must be collaborative in decision-making and facilitate working to a consensus to gain agreement when proposing solutions or taking ownership.
• Proven Agile experience with SCRUM and Kanban, with a focus on JIRA for board management as well as practical experience with change management best practices.
• Ability to create technical design documents with presentations using Microsoft Visio and Microsoft PowerPoint.
• Ability to work in a virtual team environment.

Other Skills and Qualities:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

• Leadership - expert at instigating, managing, and delivering large complex digital transformations across the enterprise.
• Problem solving a creative, analytical mind able to review large quantities of data and quickly bring solutions to life.
• Interpersonal skillsthe individual maintains confidentiality, remains open to others' ideas, and exhibits a willingness to try new things.
• Oral communicationthe individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communicationthe individual edits work for spelling and grammar, presents numerical data effectively, and can read and interpret written information.
• Planning/organizingthe individual prioritizes and plans work activities and uses time efficiently.
• Quality controlthe individual demonstrates accuracy and thoroughness and monitors their work to ensure quality.
• Adaptabilitythe individual adapts to changes in the work environment, manages competing demands, and can deal with frequent changes, delays, or unexpected events.
• Dependabilitythe individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.