Job Description

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Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within the DATA MANAGEMENT, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

Job responsibilities

• Leads failure analysis / root cause analysis when required in a global SRE team and ensure the highest level of SLA through operational excellence
• Leads the design and development of SRE-related product technology roadmap, and transition to operations
• Provides support to develop & improve the quality of technical engineering documentation and support to drive the maturity of the software development lifecycle
• Performs deployment, administration, management, configuration, testing, and integration tasks related to the big data platforms in cloud environment
• Supports management of relationships with technology vendors
• Provides coaching and mentoring to fellow team members.
• Participates in 24x7 SRE on-call rotations and escalation workflows.

Required qualifications, capabilities, and skills

• Formal training or certification on Site Reliability Engineering concepts and 5+ years applied experience
• Deep understanding of SRE philosophy, technologies, platforms and tools, SLA management, incident resolution, and automation
• Hands on experience in AWS, Azure or GCP, managing operations of large-scale internet-centric production environments for application or infrastructure services
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills
• Experience in site reliability engineering in one of the following languages: Python, Java, shell scripting, PowerShell or GO
• Hand-on experience with big data technologies(Hadoop, Spark, Airflow etc), Snowflake, Databricks and cloud-based technologies and tools especially in deployment, monitoring and operations, such as Data Dog, Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Preferred qualifications, capabilities, and skills

• Understanding on Internet protocols and web services technologies such as HTTP, DNS, TCP/UDP, JSON and REST
• Understanding of networking protocols and cybersecurity, Load Balancing best practices in cloud environment
• Bachelors/Masters degree or equivalent

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

JPMorgan Chase