Job Description

DESCRIPTION
At Amazon Ads, we sit at the intersection of Advertising, Media and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive ROI for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon's ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you're interested in innovative advertising solutions with a relentless focus on the customer, you've come to the right place!
We are seeking an experienced Sales Operations Lead to drive operational excellence across our Media sales organization. This role will be responsible for developing and implementing scalable processes, systems, and strategies to optimize sales performance and drive business growth.
Key job responsibilities

• Lead the design and implementation of sales operations strategies to support Amazon Ads' media sales teams
• Develop and maintain sales forecasting models, pipeline management processes, and performance metrics
• Partner with sales leadership to optimize territory planning, quota setting, and compensation structures
• Drive operational efficiency through process improvement and automation initiatives
• Manage sales enablement programs and tools to enhance team productivity
• Create and maintain sales dashboards and reporting systems
• Lead cross-functional projects to improve sales effectiveness and customer experience

BASIC QUALIFICATIONS

• 8+ years experience in sales operations, business operations, or related field
• 5+ years experience managing complex operational projects and programs
• Strong analytical skills with experience in data analysis and business intelligence tools
• Proven track record of implementing operational improvements and driving results
• Excellence in stakeholder management and executive communication
• Bachelor's degree required

Technical Qualifications:

• Proficiency in SQL, Excel, and data visualization tools
• Experience with CRM systems (preferably Salesforce)
• Strong understanding of sales metrics and KPIs
• Knowledge of sales automation tools and technologies

Leadership Competencies:

• Demonstrated ability to influence without direct authority
• Experience managing and developing teams
• Strong project management and organizational skills
• Strategic thinking and problem-solving capabilities
• Ability to operate in ambiguous environments

PREFERRED QUALIFICATIONS
MBA or relevant advanced degree is preferred, along with sales operations, business operations, or a related field.
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