Lead, Relationship Mgmt

Year    MH, IN, India

Job Description

Job ID: 42536


Location: Pune, IN


Area of interest: Retail Banking


Job type: Regular Employee


Work style: Office Working


Opening date: 17 Oct 2025



Job Summary


Achieving the business budget for the SME, Business Working Capital department. Managing the portfolio of the BWC with almost quality. Achieving revenue budget as per goal sheet set by the bank

Key Responsibilities


Strategy



Achieve MOM Business targets as per Performance scorecard. Customer Experience, Portfolio & Risk Management (50%)

Business



Achieve the MoM Business targets (NTB, NSR, FX, Trade & Renewals for ETB clients) as per the Performance scorecard. Ensure that all new client on boarding is done in adherence to the parameters which are released by the products Team. Optimise Cross-sell. Balanced performance across products Attending to CEMs leads

Processes



Deferral & Credit mate Covenants Pending and overdue Documents, Insurance property & Stock Stock Audit > INR 50 Mio. Stock & Book Debt statement > 50 mio Astar- AR3,AR4,AR5 NPA reporting Excess & Past due Managements, OPAC churn & utilization

People & Talent



Achieve MOM Business targets as per Performance scorecard

Risk Management



Follow all policies and procedures that are laid down by the Bank/Business and ensure that there are no operating losses/ Frauds. Ensure accurate and timely processing of customer instructions Complete all customer service keeping in mind the ML and KYC norms

Governance



Improvement in Straight to bank penetration Improvement in client retention. Completion of all RFI Alerts and DRR alerts as per timeline set. Certifications completed as per AMFI and IRDA. No overdue E- learnings. No non-compliance on FCRMP, ABC, AML & CDD standards. No complaints from customers due to lapse from the Bank's side NIL instances for Fraud Risk Management (FRM). Complaints /sales errors/cancellations completed within the benchmark as required.

Regulatory & Business Conduct



Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders



CI, CRC, Policy, Product, Branches etc

Other Responsibilities



Embed Here for good and group's brand and values in India - Business banking team Perform other responsibilities assigned under group, country, Business or functional policies and procedures. Multiple functions (double hats)

Qualifications


Graduate and PG with MBA or CA Will consider candidate with good experience in banking/NBFC's

Skills and Experience


Computer proficiency Credit Analysis Stakeholder Management Knowledge of SME Lending Products People Management Client Management & Service Productivity Tracking and Performance Management

About Standard Chartered



We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

Do the right thing

and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle,

continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together,

we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer


In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance,

with flexible and voluntary benefits available in some locations.

Time-off

including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working

options based around home and office locations, with flexible working patterns.

Proactive wellbeing support

through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture

to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation,

one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
www.sc.com/careers

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Job Detail

  • Job Id
    JD4513669
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year