Job Description

About Delta Air Lines
About the Company
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortune's Top 50 Most Admired Companies list. The company's strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIME's inaugural list of the "World's Best Companies," coming in at No. 12 - the only U.S. airline in the top 155. TIME's award is based on three criteria: employee satisfaction, revenue growth and sustainability.
Delta's people-first culture continues to be recognized, earning the airline a spot on Fortune's 100 Best Companies to Work For list for the fifth year. Delta is the only airline included on the 2024 list.
Additionally, Delta earned a coveted spot, on Fast Company's list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.
About the Delta Technology Hub (DTH), Bangalore
Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives.

About Delta Tech Hub:
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.
Key Responsibilities:
Partner Engagement:

• Serve as the primary liaison between the organization and RPO providers.
• Monitor and ensure RPO providers meet agreed-upon SLAs and Key Performance Indicators (KPIs).
• Conduct regular performance reviews and implement improvement plans as necessary.

Stakeholder Engagement:

• Collaborate with internal stakeholders to understand hiring needs and priorities.
• Provide regular updates on recruitment progress and address any concerns promptly.
• Ensure a seamless recruitment experience for both hiring managers and candidates.

Process Optimization:

• Analyze recruitment processes to identify areas for improvement.
• Implement best practices to enhance efficiency and effectiveness.
• Stay updated on industry trends and incorporate relevant innovations.

Data Analysis and Reporting:

• Generate and analyze recruitment metrics to inform decision-making.
• Present insights and recommendations to senior leadership.
• Ensure data accuracy and integrity in all reports.

Qualifications:

• Bachelors degree in Human Resources, Business Administration, or related field.
• Minimum 10 years experience in talent acquisition, currently working for a mid / large sized GCC for the last 3 years at least
• Managing recruitment delivery across Internal and external sources through RPO and vendors
• Familiarity with recruitment technologies and Applicant Tracking Systems (ATS), preferably Avature
• Strong understanding of recruitment metrics, SLAs, and KPIs.
• Excellent communication and interpeAbout Delta Tech Hub:

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.
Key Responsibilities:
Partner Engagement:

• Serve as the primary liaison between the organization and RPO providers.
• Monitor and ensure RPO providers meet agreed-upon SLAs and Key Performance Indicators (KPIs).
• Conduct regular performance reviews and implement improvement plans as necessary.

Stakeholder Engagement:

• Collaborate with internal stakeholders to understand hiring needs and priorities.
• Provide regular updates on recruitment progress and address any concerns promptly.
• Ensure a seamless recruitment experience for both hiring managers and candidates.

Process Optimization:

• Analyze recruitment processes to identify areas for improvement.
• Implement best practices to enhance efficiency and effectiveness.
• Stay updated on industry trends and incorporate relevant innovations.

Data Analysis and Reporting:

• Generate and analyze recruitment metrics to inform decision-making.
• Present insights and recommendations to senior leadership.
• Ensure data accuracy and integrity in all reports.

Qualifications:

• Bachelors degree in Human Resources, Business Administration, or related field.
• Minimum 10 years experience in talent acquisition, currently working for a mid / large sized GCC for the last 3 years at least
• Managing recruitment delivery across Internal and external sources through RPO and vendors
• Familiarity with recruitment technologies and Applicant Tracking Systems (ATS), preferably Avature
• Strong understanding of recruitment metrics, SLAs, and KPIs.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with diverse teams and stakeholders.

Preferred Qualifications:

• Experience working in or with organizations based in the United States or other international markets.
• Certification in HR or recruitment-related fields. rsonal skills.
• Ability to work collaboratively with diverse teams and stakeholders.

Preferred Qualifications:

• Experience working in or with organizations based in the United States or other international markets.
• Certification in HR or recruitment-related fields.