Handle inbound customer queries and make outbound follow-up calls. Resolve concerns, provide accurate information, and ensure a positive customer experience.
Key Responsibilities:
Manage inbound & outbound customer calls
Provide accurate information regarding products/services, policies, and procedures.
Maintain customer records in CRM
Follow call scripts and quality guidelines
Provide accurate information regarding products/services, policies, and procedures.
Requirements:
Problem-solving and multitasking abilities.
Graduate preferred (not mandatory)
6 months-2 years experience (Freshers with good communication can apply)
Excellent communication in
English & Hindi
Basic CRM knowledge is a plus
Apply Now
- Share your resume at saumya.chaudhary@myhq.in or
WhatsApp your resume at 9289500273
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?33,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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