Owns definition and direction of complex features and enhancements that have cross domain dependencies for the Pro suite Defines and documents stories and conditions of acceptance with other stakeholders input including UX Designers and Developers Defines and validates proposed value with customers and prospects using research, prototypes, and designs and drafts expected business outcomes Identifies and manages cross team dependencies when leading a feature through the development process and delivery Participates in roadmap building sessions and dialogue with Product and Engineering leaders Works with internal and external stakeholders to understand the HCM/Payroll business problems our customers face and the jobs they need to complete as part of their specific roles Communicates with multiple stakeholders including customers, prospects, as well as various internal stakeholders and synthesize multiple inputs to ensure business problem or opportunity is fully understood Helps ensure customers and the organization is ready for new product releases by leading knowledge transfer events (as needed) Works with UKG Learning team to curate content to help internal and external customers adopt new functionality Drives features through the development process by working with Engineering and user experience, prioritizes functional requirements, makes appropriate scope tradeoffs, and ensures completed capability satisfies customers' needs Bachelor's Degree in a business discipline or equivalent combination of education and experience 5+ years of experience in a SaaS Product Manager or Product Owner role We work in a hybrid model. 3 days per week in the office is required UKG is unable to offer sponsorship for this position 5 or more years of experience developing mobile and/or web user interfaces 5 or more years of experience in payroll or fintech (desirable) Excellent interpersonal communication skills with ability to collaborate with development partners and communicate complex concepts to internal and external stakeholders Strong analytical skills with ability to quickly understand the dynamic business and evolving compliance needs of our customers Strong ability to partner and work in a collaborative team environment to solve business problems Innovative thinker who can leverage UKG's innovative technologies to generate new ideas to solve business problems and drive business outcomes Exceptional partnership skills with ability to inspire and lead development team without management authority Excellent organizational and time management skills required to balance multiple priorities simultaneously.
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