Job Description

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Lead Product Designer III , Supply Chain Retail Technology

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This is a hybrid-onsite role. Employees are expected to be in our Bengaluru, India. office Mondays-Wednesdays-Friday, and work remotely Tuesdays and Thursdays.

Who We Are

Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our product design team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with engineering, analytics, and business partners across Wayfair, our product design team ensures that we're building technology that solves important customer problems in elegant, scalable, measurable ways. We have a modern tech stack including sophisticated capabilities around AI, data science, multivariate testing, and personalization. We're a highly collaborative, supportive team that values learning, psychological safety, and intentional career development.


As a Product Design Lead, you will be part of our Supply Chain Retail Technology organization, transforming complex operational challenges into simple, efficient, and scalable design solutions that improve our daily operations. Your role will be an Individual Contributor to ensure that our products are available in the right places, at the right time, with the right cost and quality, enabling seamless delivery experiences for our customers while creating differentiated value for our suppliers and carriers. Within our Experience Design team, you'll help drive cross-functional collaboration, usability, efficiency, safety, scalability, and cost optimization across our entire supply chain, from forecasting and inventory management to home delivery and post-delivery services.

What You'll Do:

Utilize design thinking principles to build engaging user experiences which solve complex problems with simplicity. Collaborate with product managers, developers, and other experienced designers to execute design concepts that deliver on brand goals, business goals, and are technically feasible to implement. Align with multiple teams to create cross-functional and user-centric design solutions. Drive a sense of urgency in the team to deliver work, emphasizing the use of lean tools and techniques to more rapidly deliver work. Day-to-day work will consist of a combination of design planning, execution, and design operations management. Contribute to the improvement of our cross-team collaboration Design processes, advocating best practices and innovative solutions between Product, Design, and Engineering teams embracing Agile methodologies. Demonstrate strong administration and communication skills. Be a strategist who can take a step back on overarching goals and opportunities, while also acting as a product practitioner who can meticulously work alongside their teams with domain knowledge and design process. Mentor other designers in product design craft and advocate for user centricity, and high quality on deliverables and outcomes across design and stakeholders.

We Are a Match Because You Have:

5+ years of product design experience, including experience leading complex projects from concept to launch. Bachelor's degree in Interaction Design, Human-Computer Interaction, Industrial Design, or equivalent practical experience. Experience designing for extranet portals and/or dashboards. Exceptional interpersonal, collaborative, and communication skills. A strong understanding of design processes and a realistic grasp of what's feasible in a digital environment. Expertise in producing design deliverables, including detailed user flows, user journeys, wireframes, and prototypes. Strong skills in modern design tools like Figma. Working knowledge of HTML/CSS/JS, enough to understand the feasibility of execution. The ability to think at a systems level and design solutions that are scalable and extensible. Experience presenting and defending designs to senior and executive leadership. A portfolio or case studies of shipped work that demonstrates an ability to effectively design for highly technical experiences, a strong user advocacy, a data-driven approach, and strategic thinking. Strong user research skills. Prior experience in a formal or informal design system role.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.



No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.



Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.