Job Description

This Is Helix. Powered by You.
At BMC Helix, we don't do ordinary. We're the AI-native engine behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game-not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose-through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
The Lead DevOps / Platform Engineer - Kafka & OpenSearch will drive the strategic design, automation, and operations of large-scale data platform services, with a strong emphasis on event streaming (Kafka) and search/analytics (OpenSearch). This role involves building resilient, scalable pipelines, managing infrastructure with modern DevOps practices, and ensuring the performance, reliability, and cost-efficiency of mission-critical systems. You will partner with global engineering, database, and platform teams to deliver automation, observability, and orchestration frameworks that support enterprise-wide data services. As a lead contributor, you'll tackle complex challenges, guide technical direction for Kafka and OpenSearch services, and align DevOps strategies with business objectives and organizational goals.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

• Architect and manage scalable Kafka and OpenSearch clusters for low-latency streaming, log analytics, and enterprise search
• Define and implement patterns for scaling, replication, retention, disaster recovery, and cost optimization across distributed environments
• Lead infrastructure automation using Terraform, Ansible, Jenkins, and GitOps to provision, patch, and upgrade hybrid cloud platforms
• Design CI/CD workflows that support streaming pipelines and search services, including schema management and data ingestion automation
• Deploy and orchestrate Kafka and OpenSearch on Kubernetes using Helm and operators, ensuring resilience, elasticity, and multi-tenancy
• Build observability frameworks with logging, metrics, and alerting to monitor Kafka brokers, consumers, and OpenSearch nodes, supporting 99.99% uptime SLAs
• Enforce security and compliance through RBAC, encryption, vulnerability patching, auditing, and certificate automation
• Mentor engineers on distributed data best practices while driving initiatives to reduce operational overhead and align platform strategies with business goals

To ensure you're set up for success, you will bring the following skillset & experience:

• 8+ years of experience in DevOps, platform engineering, and distributed systems
• Deep expertise in Kafka, OpenSearch, Kubernetes, and hybrid cloud infrastructure
• Strong skills in automation using Terraform, Ansible, Jenkins, and GitOps workflows
• Proven ability to design scalable data platforms and CI/CD pipelines for streaming and search
• Experience implementing observability, security, and compliance for mission-critical systems
• Demonstrated leadership in mentoring engineers and driving cross-team collaboration
• Creative problem-solver with a track record of building innovative frameworks and reducing operational overhead

Why Work Here? Because You'll Matter.?
We're not hiring for roles-we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life-and your work make a difference.?
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in-you'll be backed up.?
Make Your Mark At Helix?
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.?
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.?
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 3,380,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.
Min salary
2,535,000
Why Work Here? Because You'll Matter.?
We're not hiring for roles-we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life-and your work make a difference.?
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in-you'll be backed up.?
Make Your Mark At Helix?
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.?
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.?
Mid point salary
3,380,000
Max salary
4,225,000
Min Salary - NEW
2,535,000
Max Salary - NEW
4,225,000

Skills Required