Job Description

Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who\xe2\x80\x99s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at .

What You\'ll Do

Birdeye is looking for a passionate individual to join our fast-paced engineering team as a Lead Nodejs Engineer.

Responsibilities:

• Responsible for the end to end phases of the software development lifecycle including technical research, requirements analysis, high level and technical design, planning, improving user experience, building internal tools, implementation of enhancements to the product, unit testing, debugging, and maintenance.
• Identify issues and implement solutions to complex problems for scalable infrastucture
• Assume a leadership role within the back end team as a mentor and as a technical solutions guide.
• Ramping up on existing products & tech-stacks

Requirements

• Proficient in NodeJS along with frameworks like \xe2\x80\x93 ExpressJS etc with 8+ years of experience
• Proficient Understanding of the nature of asynchronous programming and its quirks and workarounds.
• Proficient in Apache Kafka
• Proficient in any of the given RDBMS such as mysql, mariadb
• Proficient in any of the given NOSQL such as Mongo DB, Dynamo DB
• Proficient in writing Restful APIs
• Proficient in JS with ES NEXT Standards
• Hands-on experience with continuous deployment tools like Jenkins, and debugging tools like Chrome/Firefox dev.
• Proficient in Version Control Systems based on Git. Must know Branching strategies.
• Good to have understanding of MicroServices
• Good to have working knowledge of any Cloud Platform like AWS, GCP

Why You\xe2\x80\x99ll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done.

Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.

BirdEye