Job Description

:

We are looking for a proactive and detail-oriented

Lead Management Executive

to handle incoming leads, ensure timely follow-ups, and support the sales/business development team in converting prospects into customers. The ideal candidate will manage lead data, track interactions, and ensure smooth coordination between marketing and sales teams.

Key Responsibilities:

Receive, verify, and manage leads generated through multiple channels (calls, website, social media, campaigns, walk-ins, etc.). Assign leads to the respective sales counselors/executives as per defined processes. Ensure timely follow-ups and monitor lead status through CRM or internal tracking tools. Maintain accurate and updated lead records in CRM/MIS systems. Coordinate with the sales/admissions team to track conversions and closures. Analyze lead quality, response time, and conversion ratios. Prepare daily, weekly, and monthly MIS reports on lead performance. Identify duplicate, invalid, or irrelevant leads and take corrective actions. Support marketing teams with feedback on lead quality and campaign effectiveness. Ensure adherence to SOPs and data confidentiality standards.

Required Skills & Competencies:

Strong communication and coordination skills. Proficiency in CRM tools, Excel/Google Sheets, and MIS reporting. Good understanding of sales and lead conversion processes. Ability to multitask and work under deadlines. High attention to detail and data accuracy. Basic analytical and reporting skills.

Qualification:

Graduate in any discipline.

Age:

Minimum 35 years.

Location Preference:

Candidates residing in

South or East Delhi

will be preferred.

Interested candidates may apply

Email: hr7@megamindonline.com

with their updated CV.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person