Lead Management Call Centre Manager Pune
Year Pune, Maharashtra, India
Job Description
- Call Centre Management
Effectively managing and implementation of new Initiatives at Call Centre.
Driving various campaigns at Call centre level and responsible for Day to day Call centre Activities. * Campaign management - running various campaign Inbound and Outbound to maximise lead generation & conversion.
- Responsible for new initiatives and coordination with IT team for new projects
- Responsible for quality Lead Generation and conversion.
- Call Centre Operation.
- Agent Productivity & Performance Evaluation
- Quality Lead Generation as per set Targets
- CC SLA Monitoring & Compliance
- Campaign management
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Job Detail
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Job IdJD3429609
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear