Job Description

About the job Lead Information Technology and Systems
Location: Banswara /Udaipur / Jaipur, Rajasthan
Organizational Context
Our partner organization is a grassroots, community-based non-profit working across rural and tribal regions of western India. With a strong foundation in participatory development principles, the organization focuses on advancing holistic rural transformation through agroecology, community-led governance, children's rights, and climate resilience.
As the organization enters a new phase of growth and digital integration, it seeks a Lead Information Technology and Systems to design and implement a robust, community-centric Management Information System (MIS) and Digital Learning Management System (LMS) that can strengthen knowledge management, decision-making, and learning across programs.
Job Purpose
The role will play a central part in digitizing and systematizing data on rural and tribal communities' agriculture, climate-resilient practices, and indigenous knowledge. The ideal candidate will build internal capacity for data-driven decision-making, facilitate cross-regional knowledge exchange, and strengthen the organization's digital infrastructure.
Key Responsibilities
A. Technical Leadership and System Development

• Lead the design, development, and rollout of an MIS platform to track community data, program outcomes, and research insights.
• Oversee the creation and deployment of a user-friendly LMS for knowledge exchange and learning among field teams and partner organizations.
• Ensure system interoperability, scalability, and data integrity.
• Manage day-to-day IT support, including troubleshooting hardware, software, and network issues.
• Maintain IT infrastructure, asset inventories, software licenses, and version control records.

B. Capacity Building and Documentation

• Train internal teams, field staff, and civil society partners in using digital tools and systems.
• Develop user manuals, standard operating procedures (SOPs), and other technical documentation.
• Lead digital literacy initiatives for rural users to enhance adoption and long-term sustainability.

C. Coordination with Vendors and External Agencies

• Oversee and evaluate external consultants or agencies engaged for MIS/LMS development.

Ensure compliance with project specifications, timelines, and data privacy standards.
D. Strategic Technology Planning
Provide technical inputs to organizational strategies and operational plans.
Explore emerging technologies and propose innovative IT solutions to strengthen rural and community development programs.
Stay updated on sector trends and digital data governance requirements.
Qualifications and Experience

• Master's degree in Information Technology, Computer Science, Data Systems, or a related discipline.
• Minimum 10 years of experience in designing, implementing, and maintaining IT systems.
• Proven experience with MIS/LMS platforms and digital capacity-building initiatives.
• Experience in the development or social impact sector is preferred.

Skills and Competencies

• Strong expertise in database management, cloud-based systems, and open-source platforms.
• Excellent project management and problem-solving skills.
• Effective communication skills in English and Hindi.
• Ability to work independently and manage multiple priorities.

Our partner organization offers a competitive salary commensurate with experience and a collaborative work environment with opportunities for professional growth and leadership.
We strongly encourage women candidates to apply and contribute to building an inclusive and equitable development ecosystem.

Skills Required