Job Description

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Role Proficiency: Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution.

Outcomes: * Interpret the application feature and component designs to develop the same in accordance with specifications.

• Code debug test document and communicate product component and feature development stages.
• Validate results with user representatives integrating and commissions the overall solution.
• Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts
• Optimises efficiency cost and quality.
• Influence and improve customer satisfaction
• Influence and improve employee engagement within the project teams
• Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes: * Adherence to engineering process and standards (coding standards)

• Adherence to project schedule / timelines
• Number of technical issues uncovered during the execution of the project
• Number of defects in the code
• Number of defects post delivery
• Number of non compliance issues
• Percent of voluntary attrition
• On time completion of mandatory compliance trainings

Outputs Expected: Code: * Code as per the design

• Define coding standards

templates and checklists

• Review code - for team and peers

Documentation: * Create/review templates

checklists
guidelines
standards for design/process/development

• Create/review deliverable documents. Design documentation

requirements
test cases and results
Configure: * Define and govern configuration management plan

• Ensure compliance from the team

Test: * Review/Create unit test cases

scenarios and execution

• Review test plan created by testing team

• Provide clarifications to the testing team

Domain relevance: * Advise software developers on design and development of features and components with deeper understanding of the business problem being addressed for the client

• Learn more about the customer domain and identify opportunities to provide value addition to customers

• Complete relevant domain certifications

Manage Project: * Support Project Manager with inputs for the projects

• Manage delivery of modules

• Manage complex user stories

Manage Defects: * Perform defect RCA and mitigation

• Identify defect trends and take proactive measures to improve quality

Estimate: * Create and provide input for effort and size estimation and plan resources for projects

Manage knowledge: * Consume and contribute to project related documents

share point
libraries and client universities

• Review the reusable documents created by the team

Release: * Execute and monitor release process

Design: * Contribute to creation of design (HLD

LLD
SAD)/architecture for applications
features business components and data models
Interface with Customer: * Clarify requirements and provide guidance to Development Team

• Present design options to customers

• Conduct product demos

• Work closely with customer architects for finalizing design

Manage Team: * Set FAST goals and provide feedback

• Understand aspirations of the team members and provide guidance

opportunities
etc

• Ensure team members are upskilled

• Ensure team is engaged in project

• Proactively identify attrition risks and work with BSE on retention measures

Certifications: * Obtain relevant domain and technology certifications

Skill Examples: * Explain and communicate the design / development to the customer

• Perform and evaluate test results against product specifications
• Break down complex problems into logical components
• Develop user interfaces business software components
• Use data models
• Estimate time and effort resources required for developing / debugging features / components
• Perform and evaluate test in the customer or target environments
• Make quick decisions on technical/project related challenges
• Manage a team mentor and handle people related issues in team
• Have the ability to maintain high motivation levels and positive dynamics within the team.
• Interface with other teams designers and other parallel practices
• Set goals for self and team. Provide feedback for team members
• Create and articulate impactful technical presentations
• Follow high level of business etiquette in emails and other business communication
• Drive conference calls with customers and answer customer questions
• Proactively ask for and offer help
• Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks.
• Build confidence with customers by meeting the deliverables timely with a quality product.
• Estimate time and effort of resources required for developing / debugging features / components

Knowledge Examples: * Appropriate software programs / modules

• Functional & technical designing
• Programming languages - proficient in multiple skill clusters
• DBMS
• Operating Systems and software platforms
• Software Development Life Cycle
• Agile - Scrum or Kanban Methods
• Integrated development environment (IDE)
• Rapid application development (RAD)
• Modelling technology and languages
• Interface definition languages (IDL)
• Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved

Additional Comments:

Job Responsibilities - Canada InterConnect operations project. . Manage and drive the cloud initiatives of the customer. . Lead the team which provides 24*7 operational support for the Canada InterConnect Applications. . Perform daily operational activity of the platform. . Lead the incident management process. . Lead the change management process. . Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response and capacity planning of Equifax Canada InterConnect. . Providing production support, data warehousing activities, report creation that assist in business decision, monitoring day-to-day processes, timely fixing production problems encountered. . Analyzing software requirements specifications and identification of application functionalities for design, development and testing. . Respond and resolve issues reported by application end users. . Writing and maintaining programming as well as business documentations. . Coordinating with business clients, supporting application and implementing the process as per specifications provided. . Helping the application users in understanding the application and setting up the environment for them to make the application up and running. . Maintaining confidentiality concerning information being accessed stored and processed Technical Skills Expected: . Experience in Amazon Web Services EC2, Batch, ECS, ELB, S3, EMR, EBS, VPC, AMI, SNS, Cloudwatch, DocumentDB Auto Scaling, etc. . Experience with Subversion control, Build, Configuration Management tools like Github and Integration & Monitoring tools like Jenkins . Hands-on experience in Shell Scripting. . Experience in Installs, Upgrades, Patches, Migration, Troubleshooting, Security, Backup, Disaster Recovery, Performance Monitoring . Knowledge of DNS, DHCP and IP Addressing, DNS, and SFTP. . Documenting Every Process or work step by step and posting it on Github or Confluence and providing knowledge transfer. . Jira/ServiceNow ticketing tool for creating, managing and resolving issues and Confluence tool and managed spaces and pages to update and create documentation. . Monitoring tools such as Apica, AppDynamics and Cloudwatch, Kibana for searching errors and using ELK Stack Elastic Search. Testing tools - Postman . Experienced in supporting 7x24 production computing environments, on-call and weekend support.