Experience documenting technical architecture, deployment runbooks, and incident reports
Prior experience in healthcare domain projects and frameworks
Familiarity with AI/ML-powered solutions within CRM tools is a plus
Role Responsibilities:
Lead the design, development, and implementation of complex, multi-platform solutions, primarily within the Salesforce CRM ecosystem
Collaborate with sales and marketing teams to enhance web product presence and streamline the member experience
Participate in requirements gathering sessions and translate business needs into scalable technical solutions
Ensure successful unit, system, and integration testing in alignment with test plans and deployment goals
Support enterprise-wide data planning, system design, and architecture definition
Conduct code reviews, lead design sessions, and guide technical decision-making
Provide mentorship to junior developers and lead small to mid-sized projects
Document deployment processes, troubleshooting steps, and architectural designs
Maintain effective communication with business stakeholders, IT leaders, and project teams
Stay current with industry best practices, Salesforce platform updates, and emerging technologies
Additional Comments: This role is ideal for a versatile Salesforce technical expert who thrives in multi-platform environments, can work across cloud and enterprise systems, and drive complex projects that span Salesforce CRM, AWS, Java-based services, and modern DevOps pipelines. A solid background in both technical development and strategic solutioning is essential. About Company: UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.