Job Description

7 - 9 Years
1 Opening
Bangalore

Role description

Job Title: Salesforce Technical Lead - Field Service (FSL)

Experience Range:

Total Salesforce Experience:

8-9 years

Technical Leadership:

3+ years in a

Technical Lead

role

Field Service Lightning (FSL):

Proven hands-on experience required

Hiring Location:

Primary:

Hyderabad/Chennai/Kochi/Trivandrum/Bangalore/Kolkata/Noida/Pune

Must Have Skills:

Core Salesforce Development:

Strong hands-on experience with

Apex, Lightning Web Components (LWC), Flows, Visualforce, SOQL/SOSL

Deep understanding of

Salesforce architecture

, design patterns, governor limits, and performance tuning Experience with

Salesforce APIs

(REST/SOAP) Hands-on experience with

Salesforce deployment

and version control (Git, CI/CD practices)

Salesforce Field Service (FSL):

Expert-level understanding of

FSL data model

, object relationships, and lifecycle of

Work Orders

,

Service Appointments

, etc. Proven experience customizing the

FSL Mobile App

including: +

Offline data priming

+ Custom

LWC components

+ Tailored mobile experiences for field technicians

Strong technical knowledge of

FSL scheduling & optimization engine

Experience with

FSL Dispatcher Console

, optimization jobs, and mobile data sync

Leadership & Team Management:

Experience leading Salesforce development teams and

mentoring junior developers

Ability to

review code

, enforce

best practices

, and manage technical delivery Strong

collaboration and communication skills

for cross-functional engagement (technical and non-technical stakeholders)

Integration & DevOps:

Solid experience in

Salesforce integrations

with external systems using APIs and middleware Working knowledge of

DevOps tools

like

Copado, Gearset

, or similar

Certifications - Required:

Salesforce Platform Developer I

Salesforce App Builder

Good to Have Skills:

Salesforce

Platform Developer II

Salesforce

Field Service Consultant

Certification Salesforce

Application Architect

/

System Architect

Certifications

Sales Cloud / Service Cloud Consultant

Certifications Experience with

Salesforce Data Cloud

and

Agentforce

Salesforce

AI Associate

or

DevOps Engineer

Certifications Understanding of

trigger frameworks

and reusable code libraries Familiarity with

Agile/Scrum methodologies

and experience participating in agile ceremonies Experience with

Experience Cloud

,

Dynamic Forms

,

Lightning Pages

Responsibilities:

Lead

design, development, and deployment of scalable Salesforce solutions using Apex, LWC, Visualforce, and Flows

Design and develop

solutions within

Salesforce Field Service (FSL)

, including advanced customization using Apex and LWC Build

offline-first solutions

for the FSL Mobile App, optimizing performance and usability Troubleshoot complex issues related to

FSL scheduling

, optimization, and mobile synchronization Collaborate with product owners, architects, and BAs to translate business needs into

technical solutions

Provide

technical mentorship

, review code, and ensure

quality and compliance

with Salesforce best practices Lead efforts across Salesforce Clouds -

Sales, Service, Experience

Manage

integration efforts

with external systems via APIs and middleware Drive

agile development cycles

, including sprint planning, retrospectives, and reviews Stay up-to-date with Salesforce releases and recommend

enhancement strategies

Monitor and optimize the

performance

of Salesforce solutions

Act as a point of contact

for offshore/onshore coordination and stakeholder communication

Skills

Salesforce,Apex,Visualforce

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.