to design, develop, and maintain robust and scalable cloud-based solutions. This role includes cloud infrastructure management, automation, troubleshooting, mentoring junior team members, and driving operational excellence across cloud services.
###
Key Responsibilities:
Cloud Design & Development
Architect and develop secure, scalable cloud-based solutions using AWS, Azure, or GCP.
Implement cloud-native applications, microservices, and infrastructure as code.
Incident & Problem Management
Resolve enterprise trouble tickets within SLA and lead escalated issue resolution.
Perform root cause analysis and implement permanent fixes for recurring issues.
Collaborate with stakeholders and escalate high-priority incidents for swift resolution.
Automation & Scripting
Automate cloud operations and infrastructure using Python and scripting tools.
Design rollout and rollback plans for changes and ensure adherence to change management processes.
Process Improvement & Documentation
Update SOPs and Knowledge Base (KB) with new troubleshooting methods and findings.
Drive continuous improvement initiatives and contribute to strategic planning and compliance.
Collaboration & Mentoring
Work closely with cross-functional teams including developers, infra, and security teams.
Mentor new team members and provide technical leadership in projects and escalations.
###
Must Have Skills:
Strong experience with
Cloud platforms
: AWS, Azure, or GCP.
Proficiency in
Python
for automation and scripting tasks.
In-depth understanding of
cloud computing
,
infrastructure as code
, and
DevOps practices
.
Experience in resolving
cloud-based production issues
and performing
root cause analysis
.
Familiarity with
ITIL practices
and incident/problem/change management workflows.
Hands-on experience in
cloud security
,
monitoring tools
(e.g., SCOM, SolarWinds, Nagios), and
service management platforms
like ServiceNow.
###
Good to Have Skills:
Knowledge of
networking concepts
(BGP, static/dynamic routing, load balancers).
Familiarity with
storage & backup technologies
, and virtualization (e.g., VMware).
Proficiency in
database management
, backup, recovery, and cloud DB migrations.
Scripting experience in
PowerShell
,
Bash
, or
SQL
.
Exposure to
monitoring infrastructure/application components
and generating performance reports.
Experience with
SLA and OLA adherence for tickets and changes.
Reduction in incident backlog and repeat incidents.
Number of SOP/KB updates and successful change implementations.
Completion of mandatory training and contribution to team mentorship.
###
Skills
cloud, cloud computing,Python,automation
###
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.
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Job Detail
Job Id
JD3703285
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
KA, IN, India
Education
Not mentioned
Experience
Year
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MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.