Engage with stakeholders to understand, document, and clarify
business requirements
and user needs.
Analyze and prioritize business problems based on customer input and impact.
Conduct
requirements analysis and management
, driving clarity and completeness across the project lifecycle.
Prepare detailed
User Stories
with clear
Acceptance Criteria
aligned with Agile methodology.
Propose and evaluate solutions, identifying
pros and cons
to aid in decision-making.
Serve as the primary liaison between
business users and technical teams
, including developers and QA.
Maintain and manage
JIRA
for tracking and updating requirements.
Provide
ongoing clarification and support
to development and QA teams throughout the SDLC.
Assist QA teams in
User Acceptance Testing (UAT)
by providing business context and reviewing test cases.
Identify and document
functional and non-functional requirements
.
Conduct walkthroughs and presentations to internal/external stakeholders.
Track and manage requirement changes and ensure alignment with project goals.
Create and maintain
Business Process Documentation
.
Required Skills and Qualifications:
Bachelor's degree
in any discipline;
Master's degree
in a related field is a plus.
9+ years of experience
as a Business Analyst with strong emphasis on
Healthcare domain
projects.
10+ years of total industry experience
in IT or Business Consulting.
Strong knowledge of
Healthcare processes
, regulations, claims processing, and standards (e.g., HIPAA, EDI).
Hands-on experience with tools like
JIRA, Confluence
, and other Agile lifecycle tools.
Excellent
written and verbal communication skills
and interpersonal skills.
Proven expertise in
eliciting and documenting requirements
, conducting gap analysis, and managing stakeholders.
Ability to drive
collaboration across business and IT teams
.
Prior experience working in
Agile/Scrum environments
.
Preferred Skills:
Familiarity with
HealthEdge platform
and ability to map features to business needs.
Experience in
payer systems
, including claims processing, eligibility, provider management, etc.
Exposure to
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.
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