Job Description

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Hiring Locations: Chennai, Trivandrum, Kochi
Role Description
The Senior UX Designer will lead design engagements by defining UX strategy, conceptualizing solutions, crafting user journeys, information architecture, prototyping, and creating visual designs for large-scale enterprise applications. The role requires strong collaboration with stakeholders, product teams, and design leads to deliver exceptional user experiences that meet both product and business objectives. You will be responsible for mentoring UX teams, advocating for user-centered design, and driving innovative solutions that are future-proof, scalable, and impactful.
Responsibilities
UX Strategy & Design Execution
Create and lead UX strategy, conceptualization, and design for complex enterprise applications.
Develop user journeys, information architecture, and wireframes (low and high fidelity).
Build interactive prototypes to demonstrate concepts and validate designs.
Maintain UX/IA templates, documentation, assets, personas, user flows, and navigational maps.
Perform experience audits and apply cross-industry best practices to enhance product experiences.
Research & Insights
Conduct qualitative and quantitative user research, including ethnography and usability testing.
Translate business priorities into research questions and actionable design insights.
Formulate information architecture and navigation for complex data structures.
Develop deep understanding of target audiences, their needs, behaviors, and expectations.
Collaboration & Stakeholder Management
Work closely with product managers, product owners, architects, and development teams.
Facilitate design discussions with senior stakeholders, evangelizing UX best practices.
Communicate and coordinate design strategies across multi-audience, multi-channel, multi-app environments.
Leadership & Mentoring
Manage and mentor UX Designers and/or Information Architects.
Guide teams in aligning design work with business goals and technical constraints.
Advocate for UX excellence within the organization.
Mandatory Skills
10+ years of experience in UX/UI design for web or enterprise applications.
Strong experience in UX strategy, conceptualization, user flows, and information architecture.
Proficiency in creating low/high fidelity wireframes and clickable prototypes.
Expertise in usability research methods and translating findings into design improvements.
Strong understanding of UX standards, accessibility guidelines, and responsive design principles.
Excellent communication and presentation skills, with ability to influence stakeholders.
Experience redefining user experience for enterprise applications.
Good-to-Have Skills
Exposure to US Healthcare and Medicare business.
Experience working on large-scale, multi-channel, or multi-audience platforms.
Familiarity with Agile/Scrum methodologies and collaboration tools (e.g., Mural, Miro, Figma, Adobe XD).
Soft Skills
Strong problem-solving and analytical thinking.
Ability to balance user needs, business requirements, and technical feasibility.
Leadership and mentoring capabilities.
High adaptability and ability to work in fast-paced environments.
Collaborative mindset with a focus on stakeholder alignment.
Experience Range
10+ years of relevant experience in web application UX/UI design.
Skills:
Ux Design,Figma,Healthcare
About Company:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.