Job Description

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Role Proficiency: Ensuring adherence to test practices and process to improve test coverage

Outcomes: * Create Test Estimates and Schedules

• Identify business processes conduct risk analysis and ensure test coverage
• Ensure adherence of processes and standards
• Produce test results defect reports test logs and reports for evidence of testing
• Publish RCA reports and preventive measures
• Report progress of testing
• Contribute for Revenue savings for client by suggesting alternate method
• Quality of Deliverables

Measures of Outcomes: * Test Script Creation and Execution Productivity

• Defect Leakage Metrics (% of defect leaked % of UAT defects and % of Production defects)
• % of Test case reuse
• Test execution Coverage
• Defect Acceptance Ratio
• Test Review efficiency

Outputs Expected: Test Design
Development
Execution: * Participate in review

walkthrough
demo and obtain sign off by stakeholder for Test Design

• Prepare Test summary report for modules/features

Requirements Management: * Analyse

Prioritize
Identify Gaps and create workflow diagrams based on Requirements/User stories
Manage Project: * Participate in Test management

Domain relevance: * Identify business processes

conduct risk analysis and ensure test coverage
Estimate: * Prepare Estimate

Schedule
Identify dependencies
Knowledge Management: * Consume

Contribute
Review (Best Practices
Lesson learned
Retrospective)
Test Design
Execution: * Test Plan preparation

Test Case/Script Creation
Test Execution
Test & Defect Management: * Conduct root cause and trend analysis of the defects

Test Planning: * Identify the test scenarios with understanding of systems

interfaces and application

• Identify end-to-end business critical scenarios with minimal support

• Create/Review the test scenarios and prepare RTM

Skill Examples: * Ability to create and manage a test plan

• Ability to prepare schedules based on estimates
• Ability to track and report progress
• Ability to identify test scenarios and prepare RTM
• Ability to analyse requirement/user stories and prioritize testing
• Ability to carry out RCA
• Ability to capture and report metrics

Knowledge Examples: * Knowledge of Estimation techniques

• Knowledge of Testing standards
• Knowledge of identifying the scope of testing
• Knowledge of RCA Techniques
• Knowledge of Test design techniques
• Knowledge of Test methodologies

Additional Comments:

As a Senior SFDC Test Engineer you are responsible for: . Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts and test execution. . Execute the test cases manually with test data and work with automation team to get the test cases automated . Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status. Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the needs of the business. . Interact with BA, Technical and QA team to understand Salesforce application in Sales, Service, PRM and Marketing stream . Work effectively in a distributed team . Developing details process flows and application understanding documents Key Role Requirement: . Minimum 5-6 years of experience in QA domain . Minimum 3 years of experience in Salesforce application testing . Strong experience in testing Salesforce application . Strong experience in manual testing technique . Strong experience in design regression suite . Passionate about understanding the application end to end and translating the understanding to process flows or documents . Must possess critical thinking, problem solving, and decision-making skills . Excellent communication, interpersonal and collaborative skills . Demonstrated ability to work and communicate effectively as part of a distributed team . Four year degree in a technical discipline such as computer science, information technology, or systems engineering