Job Description

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Job Title: - Salesforce QA (Experience Cloud)
Location: Bangalore, Chennai, Hyderabad, Pune, Noida, Trivandrum & Noida
Experience Range: 5-7 Years
Key Responsibilities * Manual Testing

• Design and execute test plans and detailed test cases across functional, regression, integration, system, and smoke testing types.
• Ensure thorough documentation of test results and execution steps.
• Identify, log, and verify defects; ensure defect resolution meets expected standards.
• Salesforce Domain Testing

• Apply domain knowledge of Salesforce Experience Cloud to validate platform-specific functionalities and workflows.
• Collaborate with Salesforce developers and admins to ensure test coverage aligns with platform behavior.
• Automation Testing (Desirable / TBD)

• Contribute to automation framework design and scripting (based on tool selection).
• Develop, maintain, and execute automated test scripts.
• Generate and analyze automation execution reports.
• Regression and UAT Support

• Conduct regression cycles and provide support during UAT phases by coordinating with stakeholders.
• Validate production bug fixes and releases.
• Cross-Team Collaboration

• Work closely with business analysts, developers, and product owners to ensure quality throughout the software development lifecycle.
• Proactively identify gaps and recommend improvements in QA processes and automation.

Must-Have Skills

• Manual Testing - Strong hands-on experience in test case creation, execution, and result tracking.
• Defect Management - Experience with tools like JIRA, Bugzilla, or similar.
• Salesforce Domain Knowledge - Hands-on testing experience in Experience Cloud (or other Salesforce clouds).
• Test Documentation - Ability to create clear and detailed test cases, logs, and reports.
• Regression and UAT Testing - Proven experience in running and managing regression cycles and UAT coordination.

Good to Have Skills

• Exposure to Test Automation Tools like Selenium, UFT, TestNG, etc.
• Basic scripting/coding knowledge (Java, Python, or similar) for automation.
• Familiarity with test management tools (TestRail, Zephyr, etc.).
• Knowledge of CI/CD tools for automation execution and reporting.

Skills:
Automation Testing,Test Case Design,Manual Testing,Salesforce Domain Knowledge(Experience in cloud)
About Company:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.