Job Description

:Job Title: AI Ops Solution SpecialistLocation: Hyderabad (Hybrid 2 to 3 days/week Work From Office)
Experience: Minimum 5 Years of Relevant Experience
Shift Timing: 2:00 PM 11:00 PM ISTJob Summary:We are looking for a highly skilled AI Ops Solution Specialist to join our team in Hyderabad. The ideal candidate must have at least 5 years of hands-on experience with BMC Helix Operations Management, AIOps, and other IT Operations Management (ITOM) tools and practices. The role involves managing large-scale IT operations through intelligent automation, predictive analytics, anomaly detection, and event management.Key Responsibilities:Implement and manage BMC Helix Operations Management and AIOps platforms.Configure and optimize Event Management, Anomaly Detection, and Root Cause Analysis workflows.Utilize predictive analytics to proactively identify and address system issues.Automate recurring operational processes to enhance efficiency and reduce manual intervention.Collaborate with cross-functional teams to ensure smooth incident management and timely resolution.Provide ongoing support and enhancements for existing ITOM solutions.Maintain detailed project documentation and provide updates to stakeholders.Ensure high-quality communication and coordination across teams and with clients.Mandatory Skills:BMC Helix Operations ManagementArtificial Intelligence for IT Operations (AIOps)IT Operations Management (ITOM)Event ManagementPredictive AnalyticsAnomaly DetectionRoot Cause AnalysisAutomation of workflows and processesOther Requirements:Project details must be clearly mentioned in the resumeExcellent communication skills are essentialShould be flexible and adaptable to shifting priorities and business needsSkills:AI Ops Solutions,BMC helix,Artificial Intelligence,Machine LearningAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the worlds best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients organizations. With over 30,000 employees in 30 countries, UST builds for boundless impactxe2x80x94touching billions of lives in the process.

UST