Job Description

JOB DESCRIPTION Role Proficiency:Under the supervision of a Senior Lead analyze and develop applications in assigned area of responsibility on ERP/CRM systems and design solutions. Outcomes: Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Learn technology business/system domain and as recommended by the project/account Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc. Identify the problem patterns and improve the technical design of the application/system Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Independently analyze design develop and test functionalities Develop technical documents such as Functional Design Specifications Deployment documentation Perform design document reviews peer code reviews and suggest code improvements A single point of contact for the build and deployment issues and resolving on time Responsible for code/configuration changes to production environment to resolve any issues post production move Independently manage client environments/perform installation related activities Perform root cause analysis technical troubleshooting architecture resolve performance issues Mentor juniors for client discussions and day to day activities and basic administrative tasks Perform other duties as assigned or requested. Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for small improvements in business processes. complete sprint deliverables ahead of schedule helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc Self-learning and implement new features released in ERP/CRM wherever possible. Set goals in NorthStar and timely measure the progress and update accordingly. Measures of Outcomes: Number of applicable technical/domain certifications completed Adherence to process and standards (coding standards) Number of mandatory training (Industry/Technology specific trainings UST mandatory trainings) completed Quick turnaround of production bugs Adherence to schedule / timelines Number of mid- requirements solutioned and implemented Number of issues resolved Number of innovative industry/technology specific ideas submitted Number of positive feedback received from client (client appreciation emails) Number of suggestions/implementation of new features/standards/framework for client. Resource utilization throughout the year Outputs Expected:Requirement: Understand the requirements/user stories Estimate: Estimate time effort resource dependence for one\'s own work and for others\' work including for modules. Follow scrum ceremonies. Participate in preparing RFPs and estimations in ERP/CRM Practice Design: Understand the design/LLD and link it to requirements/user stories Configuration and Coding: Adhere to coding standards and follow ERP/CRM best practices. Develop code independently. Review code done by peer and team. Test: Create and conduct unit testing. Test class coverage above 95%. Manage Defects: Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Client Interaction: Effectively interact with customers and articulate their inputs Manage Project: Manage delivery of modules and/or manage user stories Documentation: Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation requirements t test cases and results Document one\'s own work Status Reporting: Report status of tasks assigned Comply with project related reporting standard and process Manage knowledge: Contribute project related documents share point libraries client universities Review the reusable documents created by the team Release: Follow and monitor release process Customer interaction: Clarify requirements and provide guidance to development team Present design options to customers Implementation reviews with stakeholders. Domain relevance: Develop feature / component with good understanding of the business problem being addressed for the client Recruitment and Onboarding: Part of technical screening team for recruiting candidates for A2/A3 Band. People management skills - manage onboard new team members guide reportees and provide timely feedback. Manage/Mentoring Team: Mentor junior developers in the team Set goals and provide feedback Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Manage and guarantee high levels of cohesion and quality Estimate effort time required for own work Perform and evaluate test in the customer or target environment Make quick decisions on technical/project related challenges Team player capabilities and can manage a team mentor and handle people related issues with the team Maintain high motivation levels and positive dynamics in the team. Set goals for self and team. Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and help Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks. Build confidence with customers by meeting the deliverables in time with quality. Estimate effort time and resources required for developing / debugging features / components Strong analytical and problem-solving abilities Ability to advise on best practices and approaches to the team and the client Ability to prepare test data and steps for unit integration and production testingas per project needs. Strong and effective written and verbal communication skills. Knowledge Examples: Functional and technical designing on various ERP and CRM cloud platform features and automations. Thorough knowledge of coding best practices and understanding the limitations of coding. Experience using data loader tools. Experience with production deployment and solving deployment errors. Knowledge of Agile Methods - Scrum and Kanban Knowledge in integrating ERP/CRM with external systems using SOAP API REST API etc. Additional Comments: . 5-7 years of SAP industry experience, SAP S4/HANA - 2+ years. . Extensive knowledge and experience on ODATA Services, CDS, S4HANA (AMDP, CDS, Modelling & Scripting). . Hands on SAP IS-U ABAP programmer with at least one SAP IS-U project full implementation. . Should have experience in Global template development and rollouts . Excellent ABAP Programming skills with good knowledge on ABAP Object Oriented programming . Good knowledge in Gateway, SICF services with OData / any other formats . Should have experience in S/4HANA implementations/Template development (at least 2 Implementation) . Also, extensive knowledge and experience on Adobe forms and workflows . Expertise in contributing towards the implementation, support and roll-out of all SAP modules IS-U, FI, MM, SD, etc. . Managed onsite development & support, functional specification review, technical specification writing, performance tuning and incident analysis and solutions. . Skilled in understanding the business scenarios for all modules SD, MM, FI & IS-U modules from SAP technical perspective to meet the implementation requirements . Exhibit good communication, presentation, and interpersonal skills along with demonstrated experience working with cross-functional teams . Should be a good team player, leader to drive the team . Exhibit good communication, presentation, and interpersonal skills Qualifications . Resource should have a Professional graduation in Engineering or equivalent qualification . Additional Associated degree preferred . Excellent verbal and written communication skills, ability to effectively communicate with internal and external customers . Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service . Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices

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