Job Description

7 - 9 Years
1 Opening
Kochi

Role description

Role Overview

We are seeking an experienced

Lead- Client Reporting & Accounting Service Management

to oversee the operational, reporting, and governance functions across client reporting and accounting teams. The ideal candidate will have a strong background in

fund administration, fund accounting, and client relationship management

, along with proven leadership and stakeholder management skills.

Key Responsibilities

Oversee and manage the

Client Reporting & Accounting Service Management

function to ensure timely and accurate service delivery. Set

team objectives

, conduct

performance appraisals

, and provide ongoing coaching and development. Act as a

senior escalation point

for all client reporting and accounting service-related issues. Manage

stakeholder engagement and relationship management

between Business Client Reporting, Accounting, and Service Management teams. Identify

operational risks

, implement controls, and ensure compliance with internal and external regulations. Produce

monthly MIS and KPI reports

for oversight teams, ensuring accuracy and insight into team performance. Provide detailed

monthly commentary

to regional oversight functions in Horsham, Singapore, and the US on delivery versus KPI targets. Escalate issues to the

Head of Client Mandate

that fall outside agreed service standards. Drive

process improvement initiatives

to enhance performance, efficiency, and reduce operational risk. Build and maintain strong working relationships with internal and external stakeholders. Collaborate with

regional heads of Client Mandate

to address region-specific operational and reporting issues. Maintain updated knowledge of

regulatory and compliance requirements

related to fund administration and reporting.

Skills and Qualifications

Bachelor's degree

in Finance, Accounting, Business Administration, or related field.

8+ years of experience

in fund administration, fund management, or client reporting, with at least

3+ years in a leadership role.

Strong understanding of

fund accounting operations

,

client reporting processes

, and

financial controls

. Proficiency in

MS Office Suite

(Excel, Word, PowerPoint); experience with reporting tools or fund administration systems is a plus. Excellent

leadership, coaching, and team management

skills. Strong

communication, interpersonal, and stakeholder management

abilities. Analytical and

problem-solving mindset

with a focus on risk mitigation and process optimization. Strong

organizational and prioritization skills

to manage multiple deliverables under tight deadlines.

Personal Attributes

A proactive leader who drives accountability and excellence. Strong collaborator and team player with global mindset. Adaptable to change and promotes innovation within the team. Open to feedback, continuous improvement, and personal growth. Able to manage complex operational dependencies with precision and professionalism.

Skills

Fund Administration,Fund Management,Effective Communication

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.