Job Description

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Job Title: Lead I - Business Analysis
Experience: 5-7 Years
Location: Bangalore, Pune, Trivandrum, Kochi, Hyderabad, Noida
Responsibilities
Act as a technologist, translating business problems into technical solutions using automation platforms such as UiPath, Smartsheets, Airtable, and others.
Collaborate with cross-functional teams (Finance, Audit, Marketing, Operations, etc.) to understand business processes and design RPA-based solutions.
Gather and define functional, usability, reliability, and performance requirements in collaboration with stakeholders.
Create documentation including:
Process Definition Documents (PDDs)
As-is / To-be process flows
System integration diagrams
Partner with RPA Solution Architects to design future-state process architecture using best practices and standards.
Build and design automation solutions, including:
Input/output criteria
Logic and error handling
Business scenarios
Conduct data analysis, system analysis meetings, and develop:
System design documents
Project scope definitions
Project plans
Develop and execute test plans and cases:
Unit testing
System Integration Testing (SIT)
Performance testing
Lead User Acceptance Testing (UAT) and present solution demos to business users.
Provide Knowledge Transfer (KT) post-deployment, including:
Training materials
End-user training sessions
Monitor bots during Hypercare, coordinate with development teams for bug fixes.
Adhere to change control processes and ensure business sign-offs for deployments.
Act as Subject Matter Expert (SME) for RPA team:
Incident management
Critical issue resolution in production
Lead quarterly business process review meetings with SMEs.
Track and report automation performance metrics weekly/monthly/quarterly.
Review technical work delivered by vendors and provide feedback.
Manage multiple tasks effectively and ensure timely delivery.
Engage with stakeholders through strong written and verbal communication skills, including delivering presentations.
Qualification
Education:
Bachelor's degree (BS/BA) in Information Systems, Computer Science, or a Business-related field.
Experience:
5+ years overall experience as a Business Systems Analyst (BSA).
3+ years of hands-on experience with RPA projects.
2+ years of project management experience.
Technical Skills:
Strong experience designing RPA solutions using UiPath.
Experience with automation in Smartsheets, Airtable is a plus.
Experience with APIs and automated testing tools is an advantage.
Familiarity with business processes in SAP Finance, SCM, HR, etc.
Exposure to enterprise tools like UltiPro, Coupa, Salesforce is a plus.
Software development experience is recommended but not required.
Certifications:
Required:
UiPath Automation Business Analyst Associate
UiPath Automation Business Analyst Professional
Preferred:
UiPath Associate Automation Developer
UiPath Automation Developer Professional
Skills:
Rpa,Ui Path,Rpas
About Company:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.