Job Description

Role Proficiency: Lead a team who perform business support tasks supporting one more vertical/functions or provide high quality administrative assistance to the leadership and ensure that tasks/goals are achieved effectively on time with guidance from Lead II.

Outcomes:

• Responsible for providing support to business verticals/functions/leadership with the help of a team

• Review the team’s reporting and MIS

• Recognize and maintain confidential information

• Supervise activities of EAs and other team members

• May have to relocate as required by the job

• Take Initiatives

• Perform other duties as assigned or requested

• Organisational Event planning
  

Measures of Outcomes:

• Quality of assistance and service provided by the team

• Accuracy and speed of execution of the team

• Effective supervision and guidance to team

• Accuracy of reporting and MIS

• Efficiency in execution of tasks
  

Outputs Expected: Corporate Services Responsibility:

• Lead a team who provide business support to one or more vertical/functions or provide professional and confidential administrative assistance to the Leadership
  

• Help the team members to coordinate with different teams and getting leadership interventions if required
  

• Perform any other duties or tasks consistent with the level and position and as directed by the manager.
  

• Responsible for Internal and External customers
  

• Must be able to relocate as needed by the company
  

• Review the MIS reports prepared by the team
  

• Analyse information on specific business problems and as directed by the manager

Executive Assistance:

• Supervise the activities of Executive Assistants and ensure meetings
  travels etc. of leadership is coordinated with maximum accuracy and efficiency
  

• Coordinate / manage business travel
  conference / meeting bookings and accommodation for the Leadership
  

• Compile itineraries for corporate travel – including the preparation of agenda’s / briefing documents and background research required for meetings and appointments
  

Skill Examples:

• Ability to quickly learn aspects of organization policies and processes

• Orientation towards team success and cooperation

• Ability to manage a team

• Orientation towards achievement of team and organizational goals

• Negotiation Skills

• Flexible and Ability to adapt to different environments and situations as the need arises.

• Excellent Communication Skills

• Excellent organisational and Interpersonal skills

• Analytical bend of mind

• Execution focus

• Team-playing skills

• Tech Savvy

• Multitasking

• Time Management

• Emotional Intelligence

• Networking
  

Knowledge Examples:

• Expertise in Microsoft Office Suite
  
  Additional Comments: Role Proficiency: Lead a team who perform business support tasks supporting one more vertical/functions or provide high quality administrative assistance to the leadership and ensure that tasks/goals are achieved effectively on time with guidance from Lead II. Outcomes: Responsible for providing support to business verticals/functions/leadership with the help of a team Review the team’s reporting and MIS Recognize and maintain confidential information Supervise activities of EAs and other team members May have to relocate as required by the job Take Initiatives Perform other duties as assigned or requested Organisational Event planning Measures of Outcomes: Quality of assistance and service provided by the team Accuracy and speed of execution of the team Effective supervision and guidance to team Accuracy of reporting and MIS Efficiency in execution of tasks Outputs Expected: Corporate Services Responsibility: Lead a team who provide business support to one or more vertical/functions or provide professional and confidential administrative assistance to the Leadership Help the team members to coordinate with different teams and getting leadership interventions if required Perform any other duties or tasks consistent with the level and position and as directed by the manager. Responsible for Internal and External customers Must be able to relocate as needed by the company Review the MIS reports prepared by the team Analyse information on specific business problems and as directed by the manager Executive Assistance: Supervise the activities of Executive Assistants and ensure meetings travels etc. of leadership is coordinated with maximum accuracy and efficiency Coordinate / manage business travel conference / meeting bookings and accommodation for the Leadership Compile itineraries for corporate travel – including the preparation of agenda’s / briefing documents and background research required for meetings and appointments Skill Examples: Ability to quickly learn aspects of organization policies and processes Orientation towards team success and cooperation Ability to manage a team Orientation towards achievement of team and organizational goals Negotiation Skills Flexible and Ability to adapt to different environments and situations as the need arises. Excellent Communication Skills Excellent organisational and Interpersonal skills Analytical bend of mind Execution focus Team-playing skills Tech Savvy Multitasking Time Management Emotional Intelligence Networking Knowledge Examples: Expertise in Microsoft Office Suite