Job Description

This Is Helix. Powered by You.
At BMC Helix, we don't do ordinary. We're the AI-native engine behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game-not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose-through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
About this role:
In this role, you'll be responsible for supporting the business needs of the Talent Acquisition Team using Avature ATS and other recruiting tools.
Here is how, through this exciting role, YOU will contribute to BMC Helix's and your own success
As the Lead HRIS Analyst supporting Avature, you will take a lead-level role within HRIS. In this role, you will -

• Collaborate with Recruiting leadership, Recruiters, and Recruiting Operations to analyze, design, and improve work processes and leverage the Avature system and other technologies to solve business problems.

• Maintains a system orientation and works closely with peers to prioritize and plan work.

• Serve as a point of contact for our recruiting applications and assists subject matter experts with ensuring data integrity, testing of system changes, reports creation and process improvements.

• You'll partner closely with our IT Department and supports upgrades, patches, testing and other projects associated with our recruiting applications. Key activities include:

System Implementation / Maintenance-

• Participate in selection and testing of recruiting systems / processes and their implementation.

• Test and implement recruiting application upgrades and patches, partnering closely with Recruiting team members, IT, and vendors, as appropriate.

• Leading user acceptance testing efforts for defects / bug fixes

• Assist in integration testing with other systems.

Production Support-

• Provide technical support to users on recruiting applications and processes using internal BMC Helix Business Workflows Case Management system. This involves researching and resolving issues, training users and other HR team members on application functionality and recommending solutions or other approaches to meet requirements.

Reporting

• This includes creation and maintenance of reports for integrations, recruiting, audits, and dashboards.

Audit and Assurance:

• Partner with Assurance Team to conduct quarterly compliance/SOX system audits and provide supporting documentation to ensure regulations are met.

Workflows & Maintenance

• Ensuring the workflow includes additional actions, ensuring conditionality is correct, and changing actions that are no longer relevant. There are several workflows on the system including:

- ATS
- Onboarding
- Campus recruiting
- Data privacy
- Communities
Email templates: Create, edit, and configure in workflows.
Onboarding tasks: Create, edit, and configure in workflows.
Recruiting operations day to day: Ensuring smooth operation for issues raised, best practices, training on new functionality.
Portals: Review, create, and maintain Careers Marketplace, Internal Careers, Onboarding, and Landing pages
Theme builder: Build templates for emails and landing pages to ensure relevant look and feel for Recruiting/talent acquisition practices.
Forms: Create, maintain, and configure within workflows, scheduled actions, email templates, etc.
Integrations: Partner with IT to review issues, enhancements and configuration modifications as required.
Scheduled actions: Create and monitor reporting, integration, day to day operation activities actions set up on Avature.
Views: Create and maintain offer letter templates (for those countries that are live in Avature). This includes content, formatting for text, CSS configurations, and HTML edition to ensure proper formatting.
Projects and Process Improvement- Implement new applications and look for ways to simplify our existing applications. Recommend processes, user interfaces, and other changes to optimize the user experience.
To ensure you're set up for success, you will bring the following skillset & Experience -
Education

• Bachelor's degree in computer science, human resources, or related field or equivalent work experience is required. Master's degree in human resource management, business administration, MIS, or related degree preferred.

Work Experience and Skills

• Administration skills/experience in Avature

• Strong knowledge of Avature configuration

• Knowledge of user access management, security roles, and audit compliance

• Experience in project management; overseeing and driving projects to completion

• Comfortable with designing and delivering Avature training and process changes

• Ability to listen to recruiter or business needs and identify opportunities for improvement

• Excellent communication skills

Why Work Here? Because You'll Matter.?
We're not hiring for roles-we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life-and your work make a difference.?
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in-you'll be backed up.?
Make Your Mark At Helix?
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.?
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.?
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,790,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.
Min salary
2,092,500
Why Work Here? Because You'll Matter.?
We're not hiring for roles-we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life-and your work make a difference.?
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in-you'll be backed up.?
Make Your Mark At Helix?
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.?
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.?
Mid point salary
2,790,000
Max salary
3,487,500
Min Salary - NEW
2,092,500
Max Salary - NEW
3,487,500

Skills Required