Job Description

Location

: Chembur, Mumbai

Department

: Human Resources

Reports To

: Director of HR

About Us:

Zouk is a modern Indian lifestyle brand. All our products are 100% PeTA approved Vegan and Proudly Indian. We currently operate in the bags, wallets, and footwear. We are building an iconic global consumer brand from India. We aim to achieve this by making great products and building the best consumer brand team in India.

The founders have ~15 years of experience across startups, large companies and are alumni of IIT & IIM. Zouk is a funded startup, backed by Stellaris Venture Partners, Titan Capital (run by the founders of Snapdeal) and the founders of Mamaearth, Wow Skin Science & Beardo.

Zouk sells via its own website and marketplaces like Amazon, Myntra. Zouk has over 350,000+ Happy Customers and has been featured by media outlets like CNBC TV18, ELLE, Cosmopolitan, ET Prime, YourStory. Our bags were also organically featured in the Vidya Balan movie Sherni, Amazon Prime movie Majaa Maa, Netflix's show Little Things 3, Amazon Prime series Hush Hush and Sony TV's Bade Acche Lagte Hain 2. When Prime Minister Shri Narendra Modi went to the US in 2021, our bags went as gifts given to global CEOs. We also won the Best Vegan Wallets brand award from PeTA India in 2021

Website

: www.zouk.co.in

About the Role:

We are looking for a seasoned and dynamic

Lead - Human Resources

who will be responsible for handling critical HR operations such as onboarding, induction, background verification (BGV), reference checks, employee engagement, HR policy implementation, and employee life cycle management across multiple business units including Corporate, Retail, and Warehousing.

Key Responsibilities:1. HR Operations & Compliance

Oversee end-to-end onboarding and induction processes to ensure a smooth experience for new hires across all verticals (B2B, B2C, Ecommerce, Retail, Warehouse). Handle Background Verification (BGV) and reference checks as per company policy. Develop, implement, and monitor HR policies ensuring compliance and consistency across locations. Manage HR life cycle activities from onboarding to exit formalities.

2. HR Business Partnering

Collaborate with management and stakeholders to align HR strategies with organizational objectives. Provide HRBP support to functional and business heads to enhance engagement, productivity, and performance. Address and resolve employee grievances and workplace issues effectively.

3. Employee Engagement & Culture Development

Plan and execute employee engagement initiatives such as Fun Fridays, festive events, birthday celebrations, and team-building activities for corporate, retail, warehouse, and distribution teams PAN India. Drive cultural development programs to foster motivation, inclusiveness, and a positive work environment.

4. Performance & Policy Management

Implement and monitor performance management systems, including KRA development and appraisal processes. Ensure consistent execution of HR policies and procedures across departments.

5. HR Documentation & Reporting

Maintain and update HR records including onboarding documentation, BGV reports, induction schedules, and engagement plans. Prepare regular HR MIS reports and dashboards for review by senior management.

6. Team Leadership

Mentor and guide the HR team, ensuring process adherence and skill enhancement. Foster team collaboration to achieve HR departmental goals.

Key Requirements:

Qualification:

Bachelor's Degree in Commerce or relevant discipline; Diploma in Administrative Services is a plus.

Experience:

6+ years of HR experience with focus on HR operations, onboarding, induction, BGV, reference checks, employee engagement, and policy management.

Industry Exposure:

Retail, Ecommerce, Fashion, Furniture, Manufacturing preferred. Strong command over HRMS tools, Google Sheets/Forms, and report generation. Excellent interpersonal skills with the ability to manage stakeholders at various levels.

What We Offer:

Leadership role with end-to-end ownership of HR operations. Opportunity to drive employee-centric initiatives across multiple business verticals. An inclusive, collaborative, and growth-oriented work environment.
Job Type: Full-time

Pay: ?1,500,000.00 - ?2,000,000.00 per year

Schedule:

Day shift
Application Question(s):

Do you have a minimum of 6 years of experience in handling HR operations and employee lifecycle management? Have you implemented or monitored HR policies and procedures across an organization? Have you worked as an HR Business Partner, collaborating with senior management and department heads? Do you have experience in handling grievance management and resolving employee workplace issues? Have you designed or executed employee engagement activities (e.g., Fun Fridays, festive events, birthday celebrations) across multiple locations? Are you familiar with performance management systems, including KRA setting and appraisal processes?
Experience:

Human resources: 6 years (Required) Team management: 3 years (Required)
Work Location: In person