Job Description

Job Title Lead Engineer ServiceNow

About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
About the role
As our ServiceNow Lead Engineer in Bangalore India, you will be at the forefront of our ServiceNow journey, acting as both a technical expert and a strategic partner. You'll play a pivotal role in delivering seamless integrations, enhancing platform capabilities, and fostering collaboration across teams. Your expertise will empower us to unlock the full potential of ServiceNow and pave the way toward AI-driven innovation.
Key Responsibilities

• Technical Expertise: Design, implement, and manage complex ServiceNow integrations across ITSM, HR, SPM, App Engine, IRM, and ITOM modules.
• Business Analysis: Collaborate with internal stakeholders to understand business needs, identify opportunities, and translate requirements into innovative ServiceNow solutions.
• Mentorship: Support and train young professionals, empowering them to grow and succeed in ServiceNow development and implementation.
• Stakeholder Engagement: Serve as a spokesperson and trusted advisor for internal teams, bridging technical and business conversations to achieve shared goals.
• Platform Strategy: Drive the roadmap for ServiceNow enhancements, including the adoption of AI technologies to elevate automation and decision-making capabilities.
• Continuous Improvement: Ensure optimal performance and scalability of the platform while keeping up with the latest ServiceNow advancements.

Required Skills and Qualifications

• Proven expertise in ServiceNow, with broad knowledge across ITSM, HR, SPM, App Engine, IRM, and ITOM.
• Strong experience in integrating ServiceNow with other enterprise systems and tools.
• A visionary mindset with a passion for AI and its potential in the ServiceNow ecosystem.
• Exceptional communication and interpersonal skills to engage with stakeholders and mentor team members.
• A solutions-focused approach to problem-solving and driving business value.

Everything we'll do for you
You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 30,000+ people.
We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light the way.

Skills Required