Job Description

What do we do Our Vision is to change the way the world communicates. Our Mission is to connect people and things. We are reimagining the way people watch TV with services like Sling and AirTV. We are redefining the boundaries of communication and connectivity too, with our planned green field 5G cloud native network build out and the Internet of Things. Nothing is out of our reach, and the opportunity to shape the future of entertainment and technology has never been more tangible. Technology is key to the success of our company, including HR technology. About the position Our mission is to transform HR technology tools and create a world class employee experience. As the Lead Engineer for Qualtrics on the Technology Enablement Team at DISH your primary focus will be : To develop and own the technical road map for the Qualtrics XM platform. You will build the road map by engaging closely with the Technical Product Owner and Functional Owners to define requirements and identify issues, partner with technical staff to communicate the business requirements and issues, and manage the end-to-end implementation of product solutions. Key Responsibilities . Act as the key technical SME for survey programs . Collaborate with business stakeholders in a dynamic, agile environment, from discovery to implementation . Assist in designing and implementing new surveys . Work with technical teams on integration between Qualtrics and other platforms (Oracle HCM, Snowflake, etc) . Manage prioritization and implementation of surveys, ticketing processes, and dashboards on the Qualtrics platform . Assist in vendor assessments, contracts, and renewals in partnership with functional system owners . Develop and publish training documentation and job aids for new product features and capabilities . Manage stakeholder governance with business and internal users . Document processes and results . Maintain awareness of current trends in HR systems with a focus on product and service development, delivery, and support Skills & Experience . Minimum of 5-8 years of relevant experience . Advanced Qualtrics product experience required (Employee XM module) . Demonstrated service mindset and track record of prioritizing user needs and driving resolution . Proficiency with Google Suite, including but not limited to, Google Sheets and Google Docs . Self-motivated, creative, and adaptable with clear analytical, problem solving, organizational, and interpersonal skills . Effectively interact with all levels of the organization . Ability to organize work and set priorities for accomplishing work in a timely and effective manner . Ability to work in a fast paced, ever changing, high volume environment . Able to work collaboratively and effectively with cross functional teams and individuals . Ability to effectively communicate on complex issues with a high level of effectiveness Educational Background . Bachelor\'s Degree or higher preferred or an equivalent combination of education and experience . Good understanding of Agile Methodology . Program Management Certification desirable . Good HR Domain Knowledge Location Requirement . This position can be based out of either the Dish Bangalore or Hyderabad location

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