Job Description

Job Requirements

Position Overview:

We are looking for a

Lead Engineer for L2 with 8+ years of experience in .NET, .NET Core and AWS,

having a strong ability to debug and resolve

complex and high-priority production issues

, and able to

lead the technical team

.


This role involves implementing permanent fixes, mentoring engineers, and addressing the most challenging problems under pressure.


Must be able to

openly collaborate with delivery teams, architecture, and operations.

Must be

open to working in shifts

.


Must be able to

lead a team of engineers

.

Key Responsibilities:

Handle

third-level and highest-priority production issues.

Perform

complex diagnostics, deep root-cause analysis, and permanent fixes.

Develop and implement

enhancement requests and patches

for legacy components. Provide technical leadership, mentoring, and guidance to L1 and L2 engineers. Collaborate with delivery and architecture teams to resolve chronic issues. Prepare incident reviews, postmortems, and improvement plans.

Open to working in shift if required

Skills:

Programming:

C#, .NET Core(expert)

Environment:

Visual Studio, Azure DevOps, Git, CI pipeline, code reviews.

Support:

Experience in incident, problem change, and release processes.

Cloud:

Experience with

AWS services

(such as EC2, S3, AWS CloudWatch etc.)

Qualifications:

Bachelor's degree in computer science or related disciplines. 8+ years of strong experience in application support with

.NET Core and AWS

. Familiar with cloud-native services and architecture (preferably AWS). Experience mentoring and guiding L1 and L2 engineers.

Soft Skills:

Ability to quickly debug, resolve, and respond to production issues under pressure. Collaborative team player who can handle responsibilities independently when required. Good communication skills for interacting with stakeholders and service delivery teams. Willingness to learn and adapt wo new technologies and responsibilities.

Work Experience

ASP.NET Core, AWS/Azure, Lead a team, Handle L2 support