Job Description

Job Category: Support Engineering
Degree Level: Bachelor's Degree
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Job Role:
This role is for Support Engineer for the Support Organization at Majesco and focuses on:

• Determining if the Customer reported Incidents are defects within specific timeframes
• Implementing change requests
• Resolving defects

It also involves product upgrades that include updates to business logic within both the database and Java.
Technical Skills:

• Good understanding of Wildfly Application Server and ability to troubleshoot issues by analyzing logs of Wildfly
• Having experience in Java/J2EE, JSP, Servlet, Soap and Rest Web Services, API Tools like Postman
• Experienced in XML, XSL, HTML and good understanding HTTP Response Codes
• Experienced in developing SQL, PL/SQL stored Procedures, Packages and functions.
• Preferably experienced in developing APIs for Third Party Services, Understanding how to call Collection of Micro Services
• Participated in code reviews, unit test plan reviews, and other quality reviews. Identified and escalated issues that impacted testing progress.
• Should have ability to break down the complex requirements and provide estimates for defect fixes, change requests

Functional Skills:

• Functionality development / design implementation experience - Insurance functional domain experience is a big advantage
• Understanding the requirements and preparing technical function specification documents.
• Communicating with the client for gathering the requirements.
• Additional Important skills

Analytical Skills:

• This is must. As most of our work is analysis based with data analysis and logical understanding of functional code
• Willingness to learn new tools / frameworks - Dev studio in our context
• Open mind to learn Majesco Products functionality
• Experience in managing customer and team.
• Good enough to discuss technical points with customer and able to guide them on the functionalities
• Good Communication skills
• Experience in managing conflicting delivery priorities
• Mentored junior programmers in Oracle database design and development
• Involved in code walk through and review sessions with the development team

Skills Required