Job Description

Job Title Lead Engineer - Change & Release Manager

About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
About the role
As a Lead Engineer - Change & Release Manager in Bangalore India, you'll be a key member of the Service Integration and Management (SIAM) team, reporting to the Service Owner. As the Change & Release manager you will be responsible for overseeing and optimizing the end-to-end Change and Release Management processes within the global IT organization. You will ensure that changes are efficiently and effectively managed with minimal risk to business operations, and that releases are delivered with high quality and reliability. This role requires strong leadership, process governance, and stakeholder management skills, as well as a deep understanding of ITIL practices and enterprise environments.
Key Responsibilities

• Change Management Leadership:

Own and lead the Change Management process, ensuring all changes are assessed, approved, and implemented with minimal disruption. * Release Planning & Coordination:
Manage release schedules across multiple platforms and teams, coordinating with development, testing, and operations to ensure successful deployments. * Process Governance & Improvement:
Continuously improve Change & Release processes, aligning with ITIL best practices and organizational goals. * Risk & Impact Analysis:
Evaluate change requests for potential risks and impacts, ensuring proper mitigation strategies are in place. * Stakeholder Engagement:
Collaborate with cross-functional teams, including Service Owners, Product Owners, and Technical Leads, to ensure alignment and transparency. * Tooling & Automation:
Drive the adoption of automation tools and CI/CD practices to streamline release cycles and reduce manual effort. * Compliance & Audit:
Ensure all changes and releases comply with internal policies and external regulations, maintaining audit readiness.
Required Skills and Qualifications

• Proven experience in Change and Release Management within a complex IT environment.
• Strong knowledge of ITIL framework (certification preferred).
• Experience with ServiceNow.
• Familiarity with DevOps practices and CI/CD pipelines. ??
• Excellent communication, coordination, and stakeholder management skills.
• Analytical mindset with a focus on continuous improvement.

Education and experience:

• ITIL certification.
• Practical experience managing ITIL processes in an Agile environment and with external service providers.
• MSc or BSc in Information Management or a related field.
• Experience in Agile and/or SAFe environments.
• Knowledge of SIAM principles is a plus.

Everything we'll do for you
You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 30,000+ people.
We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light the way.

Skills Required